What you get to do in this role:

  • Provide strategic leadership and partnership to clients, serving as the relationship manager between your customers and ServiceNow
  • Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams
  • Oversee growth of global accounts, including development and deployment of worldwide resources

Qualifications:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 10+ years of experience in client management, aligning account strategies to revenue opportunities
  • 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship management

Additional Skills:

  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations)
  • Experience exceeding sales targets
  • Experience leading a virtual or matrixed team

ServiceNow

ServiceNow is an AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.

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