People Operations Specialist

Key Responsibilities:

• Build and nurture productive partnerships with Centers of Excellence, HR Business Partners, employees, and managers.
• Effectively prioritize and manage Tier 1 and 2 HR cases across time zones and teams to ensure SLA adherence.
• Execute Global People Product-aligned processes with a focus on enhancing the employee experience.

Qualifications:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 2-4 years of previous experience working in an HR operations or centralized customer service support role supporting global client groups.
• Strong process support skills and knowledge of Human Resource tools and technology.