Senior AI Agent Engineer

About the Role:

• Customer-facing, field-based role owning the technical relationship for enterprise customers.
• Architect and deliver AI solutions, from solution design through launch.
• Travel up to 25% of the time for customer engagements.

What You'll Own:

• Drive adoption and measurable outcomes across 5-8 enterprise customer engagements simultaneously.
• Design secure integrations with enterprise systems like ServiceNow, Workday, Okta, and Jira.
• Synthesize customer feedback to influence platform evolution with internal teams.

Qualifications:

• 5+ years in customer-facing technical roles such as Solutions Engineer or Customer Success Engineer.
• Experience designing workflows with REST APIs, iPaaS tools, or scripting languages.
• Familiarity with enterprise platforms like ServiceNow, Jira, Workday, or Okta preferred.