Source Job

• Oversees timely and on-budget delivery of solutions to meet customer's desired results.
• Manages engagement governance, timeline, scope, risk, resourcing, reporting, and financials.
• Mentors team members and promotes customer agreement on proposed solutions.

ServiceNow's AI platform brings together diverse AI, data, and workflows, assisting 85% of the Fortune 500® in working smarter. They are cultivating an AI-native culture, blending technology and talent for innovation, and are dedicated to putting AI to work for people.

• Architect and drive Change Management Strategy for complex enterprise implementations.
• Serve as the trusted advisor to C-level and senior leadership.
• Lead the entire implementation lifecycle from discovery and design to rollout.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system. Gong has more than 5,000 companies around the world and is built on ambitious goals, and passionate people.

• Leads client-facing ServiceNow ITOM/ITSM implementations and drives successful delivery from scoping to closure.
• Provides pre-sales support, including solutioning, proposal development, and acting as a trusted advisor.
• Travels up to 25% across the Southeast region to support client engagements.

Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment, delivering IT solutions across healthcare, education, government, manufacturing, and retail. The team combines trusted expertise with broader resources to help organizations stay ahead of technology.

• Define and maintain the overall ServiceNow platform architecture and roadmap.
• Collaborate with clients and internal stakeholders to gather requirements and design scalable ServiceNow solutions.
• Act as a trusted advisor to clients and project teams, providing expert guidance on ServiceNow capabilities and best practices.

ICF is a global consulting and technology services company. They combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future with approximately 9,000 employees.

• Act as the main client point of contact, building trusted partnerships and ensuring satisfaction with project outcomes
• Lead end-to-end delivery of digital projects, ensuring scope, timeline, budget, and quality targets are met
• Coordinate delivery across onshore and nearshore/offshore teams, managing dependencies and risks effectively

Bridgenext is a digital consulting services leader that helps clients innovate with intention by creating digital products, experiences, and solutions around real people needs. They offer a flexible and inclusive work culture with global consulting and delivery teams focused on digital product engineering, automation, data engineering, and infrastructure modernization.

• Lead end-to-end implementations for clients, owning the project plan and stakeholder communication.
• Manage multiple concurrent implementations across mid-market and enterprise segments; build trusted client relationships.
• Proactively identify implementation risks and drive resolution, escalating early when needed.

Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. They have over 2,000 employers and health plans as clients and have received awards for their culture and innovation.

• Own end-to-end delivery of customer engagements.
• Serve as primary contact; build strong relationships.
• Lead implementation from mobilization through deployment.

Coupa empowers businesses with its AI and spend management platform. They have a global network and a collaborative culture, focusing on transparency and excellence.

• Serve as functional and process expert during customer engagements, guiding on best practices and AI opportunities.
• Lead workshops to capture current-state processes and design future-state workflows, defining KPIs for success.
• Partner with technical teams to translate requirements into solutions, ensuring business objectives are met.

ServiceNow is a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to improve work. It serves over 8,100 customers including 85% of the Fortune 500, with a culture focused on innovation and purpose.

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into delivery plans and driving execution.
• Keep multi-party teams aligned on goals, outcomes, and budget, ensuring shared accountability.
• Proactively identify and mitigate delivery risks and remove blockers with technical credibility.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Fully remote and global, they are transforming into an AI-first organization and are named on GP Bullhound's Top 100 Next Unicorn list and 2025 Great Place to Work certified.

• Manage complex Salesforce implementation projects.
• Coordinate with project teams and clients, actively managing stakeholder expectations.
• Communicate project status, risk management, and issue escalation.

RYZ Labs is a startup studio founded in 2021 by two lifelong entrepreneurs. Their remote teams are distributed throughout the US and Latam and use the latest technologies in cloud computing to create scalable applications; they aim to provide diverse product solutions for different industries.

• Lead end-to-end transition of SCM, CMDB, and ITOM workstreams onto the ESOM contract.
• Serve as primary point of contact for VA leadership, managing schedule, risk, and cross-functional coordination.
• Develop and maintain integrated project schedule, track milestones, and manage scope changes.

IT Concepts dba Kentro is a technology solutions company that supports federal government missions, holding ISO certifications and CMMI ratings. They are a community of experts focused on teamwork and professional development, with recognition as a fast-growing company and a best place to work.

• Serve as primary point of contact for clients, manage project budgets, and ensure profitability.
• Develop project plans, allocate resources, and lead execution teams of 2-20.
• Communicate clearly with technical and non-technical audiences, and perform administrative tasks.

Core BTS is a technical consulting firm that helps clients with business enablement and project delivery. They have a collaborative, results-oriented culture and work with large clients throughout North America.

• Manage customer onboarding projects from kickoff through activation, coordinating plans and milestones.
• Serve as the primary customer contact during onboarding, maintaining momentum and accountability.
• Identify risks and blockers, escalate issues, and partner cross-functionally to ensure successful activation.

Boulevard provides the first client experience platform for appointment-based self-care businesses. The company values diversity and experimentation, and has a fully remote team focused on the broader self-care industry including salons and spas.

• Lead Talkdesk’s Strategic HLS Healthcare & Life Sciences (HLS) customer implementation projects from kick-off to completion.
• Manage multiple customer projects simultaneously; work with customers, partners, & internal solutions consultants to drive positive progress.
• Proactively identify risks pertaining to time, scope, & budget and develop comprehensive mitigation strategies with clear communication plan.

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Its global team of innovators is customer-obsessed and building AI-first solutions that put empathy, trust, and transparency at the center of every interaction.

• Own and drive the PMO for digital transformation projects, developing organizational standards and improving delivery capabilities.
• Lead change management strategy across the organization, including stakeholder assessment and adoption measurement.
• Manage cross-functional project teams and budgets to ensure timely delivery, adoption, and fiscal accountability.

Tides is a nonprofit and philanthropic organization advancing social justice by shifting power to communities of color and other historically marginalized groups. As a mid-sized organization, we collaborate with movement leaders, nonprofits, donors, and foundations, centering equity and justice in all we do.

• Oversee and coordinate various technology projects, ensuring timely delivery.
• Monitor project progress, identify potential risks, and implement effective mitigation strategies.
• Serve as the primary point of contact for clients throughout the project lifecycle.

RedHelm is redefining what it means to be a technology partner by delivering industry-leading offensive and defensive cybersecurity alongside full-stack IT services. At RedHelm, they are building an environment where innovation, accountability, and collaboration drive meaningful outcomes.

• Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance.
• Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business objectives.
• Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities.

Unit4 is an agile, fast-growing cloud company with over 40 years of heritage, and they are on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organizations. They have innovative, self-driving, adaptive, and intuitive software.

• Lead delivery teams in a remote environment.
• Manage complete lifecycle for software development projects in a Federal Government Contracting Environment.
• Proactively identify and mitigate risks and issues.

Pyramid Systems Inc. is an award-winning technology leader driving digital transformation across federal agencies. They empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions. Voted a Top Workplace, they are headquartered in Fairfax, VA, and have a growing national footprint.

• Act as primary bridge between VA business stakeholders and ServiceNow delivery teams, eliciting and translating complex process requirements into platform solutions and managing the product backlog.
• Lead process discovery, gap analysis, and requirements workshops, producing user stories, acceptance criteria, and functional specifications for Agile sprint execution.
• Validate delivered solutions against defined criteria, facilitate UAT, and identify process optimization and automation opportunities within the VA ESM ServiceNow environment.

Kentro, an IT consulting firm, delivers innovative technology solutions to federal clients including the VA. The company holds ISO certifications and CMMI ratings, has been recognized for growth and culture, and employs a diverse team of experts committed to professional development and community impact.

• Lead co-sell and co-delivery efforts with partners to drive new business in the US Public Sector.
• Develop joint go-to-market territory plans with Field Sales and Solution Sales teams.
• Manage partner capacity, competency, and customer success to accelerate account growth.

ServiceNow provides an AI platform that automates workflows for businesses. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.