Working closely with stakeholders to understand their needs, documenting requirements, and translating them into functional specifications for IT solutions.
Creating Business Cases that outline benefits, costs, and potential risks associated with implementing solutions.
Collaborating with technical teams to design IT solutions, creating system documentation, knowledge articles, flowcharts, and diagrams to ensure clear communication and understanding.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation.
Act as primary bridge between VA business stakeholders and ServiceNow delivery teams, eliciting and translating complex process requirements into platform solutions and managing the product backlog.
Lead process discovery, gap analysis, and requirements workshops, producing user stories, acceptance criteria, and functional specifications for Agile sprint execution.
Validate delivered solutions against defined criteria, facilitate UAT, and identify process optimization and automation opportunities within the VA ESM ServiceNow environment.
Kentro, an IT consulting firm, delivers innovative technology solutions to federal clients including the VA. The company holds ISO certifications and CMMI ratings, has been recognized for growth and culture, and employs a diverse team of experts committed to professional development and community impact.
Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance.
Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business objectives.
Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities.
Unit4 is an agile, fast-growing cloud company with over 40 years of heritage, and they are on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organizations. They have innovative, self-driving, adaptive, and intuitive software.
Define and maintain the overall ServiceNow platform architecture and roadmap.
Collaborate with clients and internal stakeholders to gather requirements and design scalable ServiceNow solutions.
Act as a trusted advisor to clients and project teams, providing expert guidance on ServiceNow capabilities and best practices.
ICF is a global consulting and technology services company. They combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future with approximately 9,000 employees.
Act as an advocate for our customers to help them achieve business outcomes.
Foster greater adoption and usage of ServiceNow products through prescriptive guidance.
Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
ServiceNow is an AI control tower for business reinvention. Our AI platform brings together AI, data, and workflow, helping 85% of the Fortune 500 work smarter and faster. We're building an AI-native culture where technology and talent are unstoppable together.
Leads client-facing ServiceNow ITOM/ITSM implementations and drives successful delivery from scoping to closure.
Provides pre-sales support, including solutioning, proposal development, and acting as a trusted advisor.
Travels up to 25% across the Southeast region to support client engagements.
Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment, delivering IT solutions across healthcare, education, government, manufacturing, and retail. The team combines trusted expertise with broader resources to help organizations stay ahead of technology.
Facilitate business process workshops and discovery sessions.
Lead journey mapping, current-state / future-state walkthroughs, and stakeholder interviews.
Translate business conversations into clear functional requirements, user stories, and process documentation.
Neocol helps innovative subscription companies solve pressing initiatives to ignite subscription performance. As the largest pure-play Salesforce Summit Partner dedicated to the subscription economy, Neocol empowers transformation.
Act as an expert across an assigned term of contracts, typically engaged in ServiceNow’s largest most strategically important accounts, providing architectural guidance, technical governance, and best practices.
Build strong relationships with customer technical and business leaders, to align ServiceNow solutions with business strategy.
Actively collaborate with GTM, Delivery, and other joint teams to bridge the gap between sales, solutioning, and execution.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, with a purpose to make the world work better for everyone.
Lead large-scale enterprise transformation projects from initiation through successful delivery.
Manage engagement governance, timelines, scope, risks, issues, change management, resourcing, reporting, and program financials.
Execute projects using ServiceNow leading practices and the Now Create methodology in collaboration with customer teams and delivery partners.
ServiceNow is the AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. ServiceNow is building an AI-native culture where technology and talent are unstoppable together.
Drive the improvement and evolution of business operations by understanding the company's continuously changing needs.
Coordinate and facilitate cross-functional stakeholders in analyzing business processes and recommending solutions.
Manage communication and status updates of inflight work and initiatives to keep business stakeholders informed.
symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows. They are a remote-first company with employees working across the United States, India, and the Netherlands and they value teamwork, championing customers, and leading through equality and integrity.
Provide strategic leadership and partnership to clients, serving as the relationship manager between customers and ServiceNow.
Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams.
Oversee growth of global accounts, including development and deployment of worldwide resources.
ServiceNow is an AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Oversees timely and on-budget delivery of solutions to meet customer's desired results.
Manages engagement governance, timeline, scope, risk, resourcing, reporting, and financials.
Mentors team members and promotes customer agreement on proposed solutions.
ServiceNow's AI platform brings together diverse AI, data, and workflows, assisting 85% of the Fortune 500® in working smarter. They are cultivating an AI-native culture, blending technology and talent for innovation, and are dedicated to putting AI to work for people.
Supports territory strategy and planning to improve vertical agreement, account use case targeting and execution
Support customers to envision the value of a digital transformation and support development of strategy
Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
ServiceNow began in San Diego, California in 2004. ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.
Manage and maintain software licensing positions for enterprise publishers.
Analyze software entitlement, usage, and deployment data to identify compliance risks and optimization opportunities.
Support configuration, maintenance, and continuous improvement of ITAM and SAM processes within ServiceNow.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery. They prioritize creating a culture of belonging where all perspectives and voices are represented; they are an equal opportunity employer.
Lead enterprise digital transformation by owning end-to-end strategies and aligning ServiceNow's platform to business objectives.
Engage and influence at C-level, building trusted relationships with senior executives as a strategic advisor on business transformation.
Drive business outcomes and commercial impact by linking technology delivery to adoption, ROI, retention, and expansion.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Architect premium engagement strategy, owning vision, design, and execution of engagement initiatives.
Drive the event blueprint, leading the strategic agenda and delivery for customer immersion experiences.
Unify cross-functional ecosystems, bridging self-starting teams into a cohesive experience for customers.
Hirevue transforms how organizations discover, engage, and hire talent with its end-to-end hiring platform featuring video interviewing, assessments, and conversational AI. They have hosted over 70 million video interviews and 200 million chat-based candidate engagements for over 1200 customers.
Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team.
Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).
Conduct workshops and demos for stakeholders and end users.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. AHEAD prioritizes creating a culture of belonging where all perspectives and voices are represented, valued, respected, and heard.
Drive specialty solution wins by supporting territory strategy and account planning.
Help customers envision digital transformation value and develop strategy with cross-functional teams.
Coach AEs, ADRs, and ACEs on foundational solution knowledge to identify and manage sales cycles.
ServiceNow is an AI platform company that automates workflows for enterprises, serving 85% of the Fortune 500. It fosters an AI-native culture and values flexibility and trust in a distributed work environment.