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  • Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team.
  • Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).
  • Conduct workshops and demos for stakeholders and end users.

ITSM Integrations ITOM CMDB

10 jobs similar to Technical Consultant - ServiceNow ITSM (Night Shift)

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  • Hands on experience in Enterprise Level ServiceNow ITAM & ITOM architecture and Design and define implementation steps / road-map.
  • Experience in working in ServiceNow ITAM, ITOM, Discovery, Cloud Discovery, Service mapping, and CMDB Development.
  • ServiceNow Integration: ServiceNow ITOM integration with third-party tools automation, data collection and correlation, administration, configuration and customization.

Zillion Technologies Inc. (ZTI) is a global business consulting and technology solutions provider. We deliver innovative business solutions that give clients a competitive edge.

  • Manage and maintain software licensing positions for enterprise publishers.
  • Analyze software entitlement, usage, and deployment data to identify compliance risks and optimization opportunities.
  • Support configuration, maintenance, and continuous improvement of ITAM and SAM processes within ServiceNow.

AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery. They prioritize creating a culture of belonging where all perspectives and voices are represented; they are an equal opportunity employer.

India

  • Working closely with stakeholders to understand their needs, documenting requirements, and translating them into functional specifications for IT solutions.
  • Creating Business Cases that outline benefits, costs, and potential risks associated with implementing solutions.
  • Collaborating with technical teams to design IT solutions, creating system documentation, knowledge articles, flowcharts, and diagrams to ensure clear communication and understanding.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation.

Global

  • Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance.
  • Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business objectives.
  • Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities.

Unit4 is an agile, fast-growing cloud company with over 40 years of heritage, and they are on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organizations. They have innovative, self-driving, adaptive, and intuitive software.

$127,733–$127,733/yr
US

  • Responsible for design, development, administration, and continuous improvement of our enterprise platform, ServiceNow.
  • Develop and design creative ServiceNow technical solutions to complex problems and provide detailed specifications for those proposed solutions.
  • Collaborate with application teams to design and implement data interfaces with other enterprise application systems.

Vericast is a financial institution (FI) performance partner. They help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people.

$98,614–$202,850/yr
US

  • Define and maintain the overall ServiceNow platform architecture and roadmap.
  • Collaborate with clients and internal stakeholders to gather requirements and design scalable ServiceNow solutions.
  • Act as a trusted advisor to clients and project teams, providing expert guidance on ServiceNow capabilities and best practices.

ICF is a global consulting and technology services company. They combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future with approximately 9,000 employees.

US

  • Manage and maintain the ITSM platform including user management, role assignments, workflows, and system updates.
  • Implement and manage IT service management processes, including incident, problem, change, and Service request management, aligned with ITIL best practices.
  • Develop and maintain dashboards, reports, and metrics to monitor ITSM performance and support continual service improvement.

Community Medical Centers is committed to diversity and inclusion. They provide high-quality healthcare and take care of their teams.

Global

  • Design, architect, and implement scalable HR solutions on the ServiceNow HRSD platform aligned with business objectives.
  • Utilize strong expertise in HR Case Management, Employee Service Center, Lifecycle Events, and Knowledge Management.
  • Develop solutions using ServiceNow scripting and integration technologies while adhering to platform architecture and data models.

Nobiq is a technology company focused on digital transformation and enterprise solutions using platforms like ServiceNow. The organization values technical expertise and collaborative methodologies to deliver scalable solutions for its clients.

$120,000–$140,000/yr
US

  • Help build deeper internal ServiceNow expertise and reduce dependency on external partners.
  • Improve platform stability, scalability, and maintainability by addressing technical debt.
  • Deliver high-quality ServiceNow enhancements that support faster, more efficient client delivery.

Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. They guide individuals and families to top specialists, advanced diagnostics, and personalized care, trusted by healthcare providers and businesses, while offering science-backed insights to help clients make informed decisions.

  • Define and own the product vision for specific ServiceNow domains.
  • Maintain and prioritize the product backlog (epics, features, enhancements).
  • Drive user adoption through feature communication, training, and feedback loops.

Version 1 delivers technology and transformation solutions that drive customer success. With over 3300 employees and a revenue of €350/£300m, they foster strong partnerships with global technology leaders and have been recognized as a Great Place to Work in Ireland & UK for over 10 years.