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• Responsible for design, development, administration, and continuous improvement of our enterprise platform, ServiceNow.
• Develop and design creative ServiceNow technical solutions to complex problems and provide detailed specifications for those proposed solutions.
• Collaborate with application teams to design and implement data interfaces with other enterprise application systems.

Vericast is a financial institution (FI) performance partner. They help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people.

• Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team.
• Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).
• Conduct workshops and demos for stakeholders and end users.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. AHEAD prioritizes creating a culture of belonging where all perspectives and voices are represented, valued, respected, and heard.

• Working closely with stakeholders to understand their needs, documenting requirements, and translating them into functional specifications for IT solutions.
• Creating Business Cases that outline benefits, costs, and potential risks associated with implementing solutions.
• Collaborating with technical teams to design IT solutions, creating system documentation, knowledge articles, flowcharts, and diagrams to ensure clear communication and understanding.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation.

• Provide basic customer service and IT support by handling standard inquiries using predefined scripts and procedures.
• Log, track, and update incidents and requests in the ITSM system, ensuring accurate documentation and follow-up.
• Execute simple change requests within defined change control windows, following established approval processes.

Jobgether is a company that uses an AI-powered matching process. They ensure job applications are reviewed quickly, objectively, and fairly against the role's core requirements.

• Primary administration and integration within our SaaS Enterprise Content Management (Document/Workflow) Suite, ensuring environments meet service level agreements.
• Proactive monitoring, maintenance, and improvement of SaaS/Windows system environments, including implementing security measures and providing responsive technical assistance.
• Develop and maintain policies, procedures, and training plans for system administration, while working with developers, business users, internal IT, and third-party vendors.

Navitus is an alternative pharmacy benefit manager (PBM) committed to removing cost from the drug supply chain to make medications more affordable. The company celebrates diversity, fosters creativity, encourages growth, and shares a passion for excellent service to customers and team members.

• Lead, mentor, and develop a team of IT Engineers, including hiring, onboarding, and performance management.
• Act as the final escalation point for complex IT Engineering and Helpdesk issues.
• Drive implementation of strategic, systemic solutions to eliminate recurring issues and improve user experience.

Judi Health offers solutions for employers and health plans, including Capital Rx, Judi Health™, and Judi®. Together with our clients, they’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.

• Assess and document clinical workflows to support process improvement.
• Translate clinical requirements into detailed technical specifications.
• Design, develop, test, and maintain Cerner Command Language (CCL) scripts.

Cayuse Civil Services, LLC delivers solutions to complex problems. They foster technical solutions, promote teamwork, and prioritize quality in deliverables.

• Maintain Server Operating Systems running on physical and VM platforms.
• Install, Upgrade, and Maintain Monitoring Application Software running on a variety of Operating Systems.
• Deliver customer communication to the appropriate level of understanding to ensure a successful outcome.

Cayuse fosters technical solutions that meet customer needs, promotes teamwork, and prioritizes quality in deliverables. They value innovation, excellence, collaboration, adaptability, and integrity. They are an equal opportunity employer.

• Hands on experience in Enterprise Level ServiceNow ITAM & ITOM architecture and Design and define implementation steps / road-map.
• Experience in working in ServiceNow ITAM, ITOM, Discovery, Cloud Discovery, Service mapping, and CMDB Development.
• ServiceNow Integration: ServiceNow ITOM integration with third-party tools automation, data collection and correlation, administration, configuration and customization.

Zillion Technologies Inc. (ZTI) is a global business consulting and technology solutions provider. We deliver innovative business solutions that give clients a competitive edge.

• Manage and maintain software licensing positions for enterprise publishers.
• Analyze software entitlement, usage, and deployment data to identify compliance risks and optimization opportunities.
• Support configuration, maintenance, and continuous improvement of ITAM and SAM processes within ServiceNow.

AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery. They prioritize creating a culture of belonging where all perspectives and voices are represented; they are an equal opportunity employer.

• Support the coordination of CX service delivery and daily operations in alignment with SLA requirements.
• Monitor service requests, tickets, shifts, and operational metrics to ensure timely response and issue resolution.
• Collaborate with internal teams to identify opportunities for service improvements and operational efficiency.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises and retain nearly 1000 full-time professionals, experiencing annual growth rate exceeding 25%.

• Provides technical assistance to computer users, answering questions or resolving problems via phone, email, or instant message.
• Performs clerical and administrative duties for remote assistance, including replying to trouble tickets and maintaining audit trails.
• Offers expert support for password resets, email, directories, desktop applications, smartphones, and network connectivity.

DIGIT is a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies. They drive digital transformation using forward-leaning technologies and best practices, emphasizing a flexible service delivery model and adoption of emerging technologies like AI and machine learning.

• Improve Ophelia's IT systems by focusing on seamless integration, automation, and security to elevate our employee experience.
• Develop plans and execute our IT strategy, ensuring the highest quality standards across all projects, and communicating clearly and proactively to bring stakeholders along with you.
• Manage our IT MSP towards constant improvement.

Ophelia is a healthcare startup that provides FDA-approved medication and clinical care through a telehealth platform to individuals with OUD. They are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.

• Resolve technical problems by troubleshooting incidents and collecting detailed problem descriptions.
• Communicate investigation progress with clients and ensure records are updated in the CRM system.
• Share best practices for the utilization and deployment of Varicent products.

Varicent redefines how organizations achieve revenue success with cutting-edge SaaS solutions. They empower revenue leaders globally to design smarter go-to-market strategies and maximize seller performance. Varicent is known for its diverse, collaborative, and innovative team.

• Provide technical support for hardware, software, systems access, and collaboration tools.
• Troubleshoot and resolve escalated IT issues related to laptops, operating systems and SaaS platforms.
• Manage onboarding and offboarding processes, including device provisioning, account setup, and permissions.

INNERGY is transforming the woodworking industry with cloud based ERP software designed exclusively for custom manufacturers, helping businesses operate smarter and more efficiently. As of 2016, they are a globally distributed team of 200+ professionals valuing collaboration, creativity, and ownership.

• Help improve application health and reliability by building dashboards and analyzing operational trends.
• Build operational processes for Incident, Problem, and Change Management that are pragmatic and lightweight.
• Connect systems, data, and teams to reduce fragmentation across tools and improve operational visibility.

Turnitin partners with educators and institutions to develop learning integrity solutions. They are a global organization with team members in over 35 countries and have a remote-first culture and a diverse community of colleagues who desire to make a difference in education.

• Perform a full assessment of our current Autotask and ITGlue configuration.
• Recommend and implement improvements aligned with MSP industry standards.
• Optimize workflows, queues, ticket categories, automation rules, SLA configurations, and billing setups within Autotask.

They are a growing Managed Services Provider that has been using Autotask PSA and ITGlue for three years. As their operations continue to scale, they are looking for an expert consultant who can evaluate their current environment, fine‑tune their configurations, and implement MSP‑industry best practices across both platforms.

• Ensure compliance with company policies and regulatory requirements.
• Maintain accurate and detailed records of all account documentation.
• Coordinate with the VCC Support teams for remote technical support, downtime reporting.

Verra Mobility is a company that focuses on high performance and breakthrough outcomes. The company values integrity, courage, collaboration, and growth, fostering an engaging work environment.

• Assume end‑to-end ownership of an active, enterprise‑level Monday.com implementation.
• Manage overall project execution from planning through implementation, deployment, and stabilization.
• Facilitate progress across all project initiatives, including requirements gathering, design coordination, configuration, testing, and delivery of agreed‑upon outcomes.

The A.C.Coy Company is seeking an experience IT Project Manager. The company is looking for someone with 7+ years of experience.

• Provide prompt and courteous support to internal users, resolving complex issues and documenting root causes.
• Use CLI and system logs to diagnose issues, performing HTTP/DNS/network checks.
• Maintain SOPs and knowledge articles to reduce resolution times and re-opens.

Equip is a virtual eating disorder treatment program that aims to make effective treatment accessible to everyone. They offer dedicated care teams and are partnered with major health insurance plans, operating in all 50 states.