Source Job

• Lead, mentor, and develop a team of IT Engineers, including hiring, onboarding, and performance management.
• Act as the final escalation point for complex IT Engineering and Helpdesk issues.
• Drive implementation of strategic, systemic solutions to eliminate recurring issues and improve user experience.

Judi Health offers solutions for employers and health plans, including Capital Rx, Judi Health™, and Judi®. Together with our clients, they’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.

• Design, deploy, and maintain business-critical corporate systems and SaaS platforms.
• Build and configure AI-driven workflows and automations using tools like ChatGPT and custom development.
• Partner with Security and IT Operations to enforce policies and compliance across corporate systems.

Vanta is a trust management platform that helps businesses monitor and prove their security continuously. It offers a collaborative, inclusive culture with a talented team spread across offices in multiple countries.

• Provide Tier 2/3 support across hardware, SaaS apps, identity systems, and collaboration tools
• Improve onboarding/offboarding workflows and automate where possible
• Create and maintain documentation and internal knowledge bases

Handshake was founded with the belief that everyone deserves a path to a great career. Today, they power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions and have grown from $0 to ~$1B run rate.

• Own IT help desk end-to-end, including equipment provisioning and break-fix.
• Manage and mature the productivity stack, such as Google Workspace and Slack.
• Ship an IT strategy and capability roadmap within your first 90 days.

Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They help organizations build faster, stay compliant, and eliminate risk with backing from leading investors and a team of 200+ people.

• Design, implement, and manage a cloud-based IT environment, ensuring high availability and security.
• Apply a security-first mindset to strengthen access controls and overall risk mitigation.
• Identify and implement automation opportunities to improve efficiency across IT operations.

Ethos is a leading life insurance technology company with a mission to protect families by democratizing access to life insurance and empowering agents. They are transforming the life insurance experience for consumers, agents, and carriers with their three-sided technology platform.

• Own the cloud infrastructure that powers our remote workforce, manage IT for our London office, and build the operational foundation.
• Deploy, manage, and optimise cloud VMs for 60+ remote contractors across India, Egypt, and the Philippines.
• Be the primary point of contact for IT support across 40 London staff and 60+ remote contractors.

32Co is scaling fast and needs the infrastructure to match. They are an AI-first company with a growing AI team building tooling across the business.

• Implement secure, compliant client environments using industry standards and best practices.
• Support onboarding projects from discovery through cutover and handoff to Support.
• Contribute to Technical Project Plans in partnership with Senior Project Engineers and Project Managers.

Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, they have grown through their focus on service and value ownership, execution, growth, intelligence, and camaraderie.

• Own the employee technology experience end to end in a primarily Mac environment.
• Manage the full MacBook fleet: procurement, provisioning, and decommissioning.
• Administer Okta and identity lifecycle: provisioning, MFA, and SSO integrations.

Raya enriches lives by fostering relationships through quality, in person interactions. This is their first dedicated IT team member, it seems they have a collaborative culture.

• Own the full corporate IT environment and ensure performance and reliability.
• Assess current IT operations, identify gaps, and build a roadmap to a scalable baseline.
• Lead and restructure the IT team, set clear expectations, and develop people.

Pine's portfolio company is a global ERP consulting firm that helps manufacturers run better. For over 30 years, they’ve been the go-to partner for companies in complex, regulated industries. The business is growing, and their internal infrastructure needs to keep pace.

• Own complex post-sale technical relationships, guiding onboarding through adoption and renewal.
• Lead technical implementation, including integrations, configuration, and security reviews.
• Partner with Customer Success Managers to proactively identify risks and drive expansion opportunities.

1Password is building the foundation for a safe, productive digital future. We ensure every identity is authentic, every application sign-in is secure, and every device is trusted. We are a fast-paced, dynamic environment, with over 180,000 businesses trusting our products.

• Provide Tier 1–2 support for employees across macOS devices and SaaS applications, troubleshooting access and device issues.
• Manage user lifecycle, identity, and access management using tools like JumpCloud and Google Workspace.
• Own hardware procurement, SaaS application administration, and document processes to ensure operational excellence and security.

Eleos Health is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization to support clinicians. It is a startup with a team of amazing people sharing a vision to positively impact mental health and well-being.

• Drive successful enterprise onboardings by enabling client success on the Doppel platform, managing complex API/webhook integrations, and troubleshooting authentication issues.
• Manage multiple parallel integration work streams by coordinating development, setting deadlines, and bridging communication between engineering and non-technical teams.
• Own product adoption metrics by creating dashboards to track usage, documenting best practices, and proactively scaling customer limits.

Doppel is the first platform built to dismantle digital deception at scale, scanning billions of entities daily to uncover and disrupt phishing, impersonation, and online fraud with adaptive AI SOC agents and expert analysts. It is a fast-growing, mission-driven company backed by top-tier investors and trusted by major brands, fostering a culture of low ego, high ownership, and deep customer obsession.

• Receive, analyze, and process requests through the service desk.
• Ensure SLA compliance for first response time and resolution time according to ticket priority.
• Creating and deactivating users in corporate systems.

BetterMe is a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. They build what makes people better and keep challenging themselves to inspire others. Over the past two years, the BetterMe team has doubled in size.

• Design and support end-to-end lifecycle of workforce identity systems.
• Define and enforce RBAC and group-based access policies.
• Support other operational and on-call duties.

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. They are a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.