Responsibilities:
- Support the coordination of CX service delivery and daily operations.
- Monitor service requests and operational metrics.
- Prepare service reports and operational updates.
Qualifications:
- 2 years of experience in IT services or customer support.
- Strong organizational skills and communication skills.
- Analytical mindset and attention to detail.
Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises and retain nearly 1000 full-time professionals, experiencing annual growth rate exceeding 25%.