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Miratech
Miratech
28 open remote positions
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises. Miratech retains nearly 1000 full-time professionals, and their annual growth rate exceeds 25% and supports a culture of Relentless Performance.
Benefits Overview
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Open Positions
Develop executive relationships with India-based buyers and decision makers of US-headquartered enterprises Expand wallet share within existing strategic accounts by identifying new buying centers and additional lines of business Drive strategic account growth by expanding stakeholder influence, increasing pipelines, and securing long‑term, high‑margin engagements.
Sales
IT Services
CX
Digital Transformation
Driving process excellence, system optimization, and data integrity across Finance, Legal, and HR digital landscapes. Translating business needs into system requirements, lead enhancements, support integrations & testing. Ensuring system availability, performance, and security, working closely with IT operations and cybersecurity teams.
Project Management
Business Analysis
Stakeholder Management
Vendor Management
Financial Analysis
Lead end-to-end telecom/network transformation and consolidation programs Own overall program strategy, roadmap, and governance Align business objectives with technical architecture, compliance, and operational readiness
Telecom
ICT
Governance
Stakeholder Management
P&L
Design, develop, and administer databases supporting IVR and call center applications Write, maintain, and optimize SQL for configuration changes and application enhancements Ensure data availability, integrity, performance, and scalability
SQL
MySQL
Redshift
Java
Focuses on the operations and stability of a global IVR system, including deployments to AWS and on-premises environments Assist with deployments, configurations, and release activities Support IVR systems deployed across AWS and on-premises environments
AWS
Linux
MySQL
Networking
Active search for qualified candidates using various channels. CV screening, selection, and maintenance in SmartRecruiters. Conduct market analysis, data research, and prepare reports.
Recruiting
Sourcing
Workflow Automation
Design, develop, and scale agentic AI systems using Google Agent Development Kit (ADK). Architect and implement multi-agent workflows and stateful conversational systems. Develop production-grade Python services to support middleware, APIs, and enterprise integrations.
Python
GCP
CI/CD
Git
Assist in configuring and supporting Amazon Connect Digital chat, routing, self-service flows, and omni-channel customer journeys. Support development and enhancement of chatbots, conversational workflows, and digital CX solutions across chat, SMS, email, and WhatsApp. Work with AWS cloud services (Lambda, API Gateway, DynamoDB, S3, CloudWatch, EventBridge) to build and support backend services and integrations.
Python
JavaScript
TypeScript
AWS Cloud
Generative AI
Design, deploy, and manage scalable infrastructure on Google Cloud Platform (GCP). Collaborate closely with the Database Administration team to ensure high availability and performance of data systems. Automate operational workflows and maintenance tasks using Python (primary team standard) or Shell/Bash.
GCP
AWS
Python
Linux
Terraform
Architect end-to-end AWS-based solutions for Amazon Connect digital contact centers. Implement GenAI solutions using Amazon Bedrock, SageMaker, and third-party/open-source LLMs. Integrate conversational intelligence into customer and agent workflows with AI/ML teams.
AWS
GenAI
Cloud Architecture
IAM
Own and define end-to-end AWS infrastructure architecture for IVR and voice platforms Design and guide infrastructure that supports decoupled IVR application architecture without introducing platform risk Ensure the IVR application layer remains platform-agnostic
AWS
Terraform
CloudFormation
SIP
Design, develop, and maintain highly available, scalable, and reliable microservices in Java using Spring Boot. Contribute to the modernization and evolution of the client's SaaS platform, leveraging cloud services and emerging AI technologies. Work closely with product, QA, DevOps, and PM teams to deliver new features, maintain system reliability, and improve platform performance.
Java
Spring Boot
GCP
Docker
Kubernetes
Lead the full cycle hiring process for global roles. Develop innovative sourcing strategies, leveraging global market research. Partner closely with hiring managers and senior leadership to align hiring needs.
Sourcing
Stakeholder Management
Negotiation
Market Mapping
Working closely with stakeholders to refine requirements and ensure seamless execution. Evaluating technical approaches and recommending optimal solutions. Driving the development and refinement of services and tools.
React
Ruby On Rails
JavaScript
HTML
CSS
Innovate and lead the development of mobile applications on the iOS platform. Write clean and efficient code and mentor junior developers. Play a key role in shaping our mobile strategy.
Swift
IOS
Consult managers on strategic and operational people management matters. Advise managers and facilitate resolving complex team situations. Analyze data and HR metrics to suggest optimal solutions for positive employee experience.
HRBP
Employee Engagement
Consulting
Facilitation
Problem-solving
Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs and integration to backend systems using application program interfaces (API). Provide technical support and troubleshooting assistance to customers and internal teams when scripting issues arise.
DynamoDB
Lambda
Python
Node.js
Build and maintain cloud infrastructure and automation pipelines for hybrid-cloud solutions. Develop automation capabilities for CI/CD and application delivery. Troubleshoot and support current cloud platforms in production, including participating in on-call rotations.
Terraform
AWS
Azure
GCP
Python
Explore how Miratech’s global teams operate through real business process analysis Document workflows and procedures that help shape our internal ecosystem Identify improvements that make our processes stronger and more efficient
Business Analysis
Process Management
Analytical Thinking
Documentation
Write code across the stack to build innovative products. Make small changes and ship code to production continuously. Work closely with Product Managers, Designers, and QA engineers to continuously improve user experience.
React Native
Typescript
JavaScript
CI/CD
Contribute as a member of an agile team delivering a scalable, highly available global voice platform Design, develop, debug, and implement software solutions using JavaScript, Java, Spring, and related technologies Develop and maintain comprehensive unit and functional test coverage
JavaScript
Java
React
Spring
HTML
Lead end-to-end delivery of large-scale data platforms and cloud migration projects. Provide technical oversight and act as a bridge between engineering teams and client stakeholders. Drive stakeholder communication, risk management, issue resolution, and milestone-based sign-offs.
Data Engineering
Cloud Migration
Stakeholder Management
Risk Management
Communication
Coordination of project management activities, resources, budget control, equipment, and information. Develop and maintain project documentation, invoices, plans, and reports. Identify and manage risks to ensure delivery is on time.
Project Management
Business Analytics
Microsoft Office
Communication
Interpersonal
Actively search for qualified candidates according to vacancy requirements using multiple channels. Conduct CV screening, manage candidate profiles in SmartRecruiters, and keep all information up to date. Conduct market analysis, research, and prepare reports and presentations to support hiring decisions.
Lead the migration of Java components from Java 8 to Java 17. Update and remediate vulnerable components and dependencies. Support the transition from legacy UI to a modern JavaScript framework.
Java
Spring
Maven
React
Design, develop, and optimize EDP data pipelines using Python, Airflow, DBT, and Snowflake for scalable financial data processing. Build performant Snowflake data models and DBT transformations following best practices, standards, and documentation guidelines. Own ingestion, orchestration, monitoring, and SLA-driven workflows; proactively troubleshoot failures and improve reliability.
Python
Snowflake
DBT
Airflow
SQL
Analyze IVR and caller behavior data to identify trends, patterns, and improvement opportunities Develop and maintain reports and dashboards that track IVR performance and customer experience metrics Use SQL and Excel to extract, clean, and analyze data from IVR and call center systems
SQL
Excel
Tableau
Data Analysis
Data Science
Build and improve AI chatbots and virtual agents using real conversational data. Clean, prepare, and analyze text data for NLP and ML models. Evaluate model performance and propose improvements.
Python
NLP
Machine Learning
TensorFlow
PyTorch