- Support and evolve existing SQL Server data platforms and ETL solutions.
- Develop and maintain data pipelines using Azure Databricks, PySpark, and SQL.
- Collaborate with BI teams to support Power BI and reporting platforms.
Miratech
21 open remote positions
Miratech is a global IT services and consulting company that helps visionaries change the world. They retain nearly 1000 full-time professionals with a culture of relentless performance and over 99% project success rate.
Benefits Overview 21 of 21 jobs
Health Insurance
(19)
Relocation Program
(13)
Language Courses
(12)
Mentorship
(12)
Professional Development
(10)
Certification Programs
(6)
Relocation
(6)
Certification
(3)
Internal Mobility
(3)
Health insurance
(2)
Language courses
(2)
Relocation program
(2)
Remote Work
(2)
Certification programs
(1)
Internship
(1)
Team Building
(1)
Open Positions
- Support and optimize AWS infrastructure for Amazon Connect and enterprise cloud platforms.
- Manage Infrastructure as Code using Terraform and automate tasks with Python and AWS CLI.
- Develop dashboards, alerts, and monitoring solutions using CloudWatch, Dynatrace, Splunk, Grafana, and OpenTelemetry.
- Design, develop, and optimize NLP models for text processing and information extraction.
- Build robust data pipelines with DBT, Snowflake, and Airflow to support ML workflows.
- Deploy and monitor scalable AI solutions that enhance decision-making and user experience.
- Support and improve existing test automation for a CCaaS backend.
- Identify and troubleshoot defects, and validate new features.
- Ensure system stability, scalability, and compatibility with evolving product functionality.
- Design, build, and maintain robust C#.NET solutions including Windows Services, WPF/WinForms, and server-side components using ASP.NET and Azure.
- Modernize legacy scripts and implement REST/RPC APIs with CI/CD pipelines, AI coding assistants, and end-to-end deployment ownership.
- Lead requirement sessions, produce design documents, and provide L3 engineering support for owned modules following Agile methodologies.
- Plan and execute UAT and manual testing for enhancements, releases, and business workflows.
- Perform end-to-end and integration testing across CRM, contact center, telephony, and APIs.
- Test dialer and outbound contact center functionality including campaigns, routing, and call outcomes.
- Coordinate project and service management activities, resources, and budget control.
- Develop and maintain project documentation, plans, and reports.
- Act as point of contact for program portfolio status and facilitate meetings and follow-ups.
- Coordinate CX service delivery and daily operations to ensure alignment with SLA requirements.
- Monitor service requests, tickets, and operational metrics to ensure timely response and issue resolution.
- Prepare service reports, operational updates, and support internal service review meetings with clients and delivery teams.
- Ensure quality of mobile applications (iOS and Android) for a solution enabling users to create interactive 3D building models.
- Perform manual testing on real devices, validate media workflows, and investigate defects using logs and tools.
- Collaborate with engineering teams, apply risk-based testing, and maintain test documentation aligned with requirements.
- Define and evolve the architectural vision for new products and technology initiatives.
- Research emerging technologies, conduct technical evaluations, and drive Proof of Concept initiatives.
- Design scalable cloud-native, distributed, and hybrid architectures for enterprise solutions.
- Develop scalable and responsive web applications using React.js, ensuring a smooth user experience across platforms.
- Build secure backend services using Spring Boot and/or Node.js, including RESTful API integration.
- Design, optimize MongoDB databases and deploy applications on AWS or Azure cloud environments.
- Manage the Compliance and Security workstream, coordinating SOC 2, ISO 27001, GDPR, and related audit-readiness activities.
- Build and maintain execution plans with clear owners, milestones, dependencies, risks, and decision points.
- Facilitate workshops, track evidence, and escalate risks to keep audits on schedule.
- Contribute as a member of an agile team building a scalable, highly available global voice platform.
- Collaborate with Product Managers, Architects, and Engineering Leaders to design and implement solutions.
- Develop and maintain comprehensive unit and functional test coverage.
- Develop and refine full-stack services using Ruby on Rails and React, ensuring high-quality implementation and scalability.
- Collaborate with engineering, product, and design teams to align on project goals and gather requirements for innovative solutions.
- Integrate back-end and front-end components for seamless interaction between Ruby on Rails services and React applications.
- Troubleshoot and resolve network connectivity issues for external customers.
- Collaborate with Network Architects and Engineers to improve data-center network environments.
- Execute and document network automation for repetitive tasks.
- Lead end-to-end architecture and design of Genesys Cloud CX solutions.
- Define technical roadmap and ensure integration with enterprise systems.
- Provide hands-on technical leadership across design, development, and deployment phases.
- Execute User Acceptance Testing (UAT) for enhancements and releases supporting contact management and customer authentication capabilities.
- Review business requirements and develop comprehensive test scenarios, test cases, and end-to-end business process validations.
- Identify and track defects, coordinate regression testing, and ensure production readiness before deployment.
- Support the Product Manager in executing the Workforce Management product roadmap and partner with cross-functional teams to gather requirements.
- Help prioritize the product backlog, coordinate Agile ceremonies, and assist with testing, release management, and adoption of new capabilities.
- Analyze workforce management processes to improve forecasting, scheduling, and operational efficiency, and monitor product performance using KPIs.
- Drive product roadmap execution for the Five9 Dialer platform, working cross-functionally with Technology, Operations, and Analytics teams.
- Translate business requirements into user stories, prioritize product backlog, and coordinate feature delivery in Agile ceremonies.
- Monitor product performance metrics and leverage data-driven insights to improve dialing strategies, agent effectiveness, and customer outcomes.
- Design, deliver, and support enterprise UC platforms including Cisco Webex and SIP Trunking.
- Lead incident management and vendor escalation with carriers and Cisco.
- Monitor platform health with Splunk and manage CDR and emergency services.
- Design, develop, and maintain data pipelines using Azure Databricks.
- Build and optimize data transformations using PySpark and SQL in Databricks.
- Implement and maintain Lakehouse architectures using Delta Lake.