Remote Business analysis Jobs • Process Management

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Program Manager

Chime 🔔🥇💰
$103,680–$144,000
USD/year
US 3w maternity 2w paternity

As a Program Manager in Identity & Fraud Experience, you will play a key role in creating a high-quality support experience for members by bringing a strong strategic lens to the work, providing expertise in tackling operational and member experience issues. Through data-driven insights, you will develop strategies for process improvements and agent tooling improvements that enable a more frictionless experience and increase member satisfaction.