Clearly communicate Level AI’s infrastructure and technology to prospects, customers, and internal teams, tailoring the level of detail to the audience’s technical expertise.
Spearhead technical discussions with customers in partnership with the delivery team, supporting both pre- and post-sales activities.
Develop tactical solutions for strategic customers to optimize their setup and workflows within Level AI.
Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California, that transforms contact centers into strategic assets with its AI-native platform, leveraging advanced technologies such as Large Language Models. Level AI is consistently updated with the latest AI innovations to enhance customer experience and drive growth.
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients.
Understand clients' technical requirements and business objectives, and ensure that our AI-powered customer support solutions meet their needs.
Collaborate with internal teams, including sales, product development, and customer support, to address client needs and resolve technical issues.
Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California. They revolutionize customer engagement by transforming contact centers into strategic assets with their AI-native platform. Level AI empowers organizations to enhance customer experience and drive growth.
Function as a consistent point of contact for a named portfolio of Personalized accounts
Provide answers, share standard methodologies and solve the most complex technical issues that Segment’s largest enterprise customers are facing
Act as a coordinator for escalated customer issues
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a dedication to remote-first work and a strong culture of connection and global inclusion, Twilio fosters a vibrant team with diverse experiences.
Build new features for the REST API on top of a modern tech stack using Node.js in Typescript, deployed to AWS.
Work alongside senior developers, product management, designers, and QA to implement new features and enhancements.
Develop features using AWS tools such as Lambda, S3, DynamoDB, and Redshift.
Varicent is transforming the Sales Performance Management (SPM) market, redefining how organizations achieve revenue success. They offer cutting-edge SaaS solutions to empower revenue leaders, trusted by industry leaders like T-Mobile and ServiceNow.
8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition.
Hands on experience with Webex calling and Webex Contact Centre & in design & implementation of Voice infrastructure.
Expert understanding of SIP. Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x
Vtekis provides Recruitment and Staffing services to many industries and domains through innovative and customized solutions. They are business professionals with strong understanding of client needs who work closely with staffing trade associations to ensure knowledge of the latest industry trends and technologies.
Drive critical applications for the AWS team in T-systems.
Collaborate closely with product teams to create innovative user interfaces and features.
Continuously discover, evaluate, and implement new technologies to maximize development efficiency and quality.
Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group and the largest ICT employer in Hungary. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees.
Designing and evolving enterprise-grade backend services used directly by customers and partners.
Building stable APIs and integrations that support complex workflows without slowing the platform.
Improving observability and reliability, using real system and usage data to guide decisions.
Leonardo.Ai builds creative AI tools used by millions of people every day, helping individuals and teams bring ideas to life more easily using AI. Acquired by Canva in late 2024, they have long-term backing and the opportunity to scale globally.
Influence the technical direction for infrastructure and platform capabilities that support our rapidly growing AI product suite.
Architect and evolve our cloud infrastructure (primarily on AWS) to support current and future products.
Mentor and level up engineers across Platform and product teams; review design docs, guide architecture decisions, and model high standards.
Rad AI is on a mission to transform healthcare with artificial intelligence. Our AI-driven solutions are revolutionizing radiology—saving time, reducing burnout, and improving patient care. Rad AI has secured over $140M in funding and our valuation is at $528M.
Design, build, and evolve our AWS cloud infrastructure, with a focus on reliability, scalability, and security.
Own and improve CI/CD pipelines to support fast, safe, and repeatable deployments.
Build and maintain ETL pipelines that ingest data from third-party vendors and internal systems into our data warehouse.
AnswersNow is a venture-backed digital health company delivering virtual autism care to families, with a mission to empower and enhance the lives of those affected by autism by making personalized therapy more accessible. They are a fully-remote team that operates with trust, autonomy, and respect, embracing team members from all backgrounds, experiences, and identities.
Drive high net revenue retention through trust and outcomes.
Whippy is transforming how companies engage with customers using intelligent AI Agents, and helps businesses replace manual workflows with scalable, intelligent systems. They work closely with enterprise staffing and workforce organizations. The company values long-term success, retention, and expansion.
Triage incoming tickets to determine urgency and context, categorize the tickets, and gather pertinent information for troubleshooting.
Answer frequently asked questions and redirect the user to the appropriate resource material.
Make some administrative changes to the system configuration when it can be done through the user interface.
Civitas Learning helps colleges and universities apply their student data to maximize institutional impact and improve student outcomes. They offer a flexible, all-in-one Student Impact Platform that creates actionable insights, and appear to have a multicultural environment.
Gather and analyze business and user requirements for IVR applications
Design end-to-end call flows for speech and DTMF-based IVR experiences
Create design specifications and documentation for IVR implementations
Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication, and technology domains.
Serve as a cloud security technical expert to develop and execute cloud security policies and procedures.
Collaborate with cloud technology teams across the enterprise to ensure the integrity and security of our digital assets in AWS/Azure IaaS environments.
Demonstrate high proficiency across a wide range of cloud security technologies to establish guardrails to prevent or automatically remediate common security misconfigurations.
AbbVie discovers and delivers innovative medicines and solutions that solve serious health issues today and addresses the medical challenges of tomorrow. It strives to have a remarkable impact on people's lives across several key therapeutic areas.
Ensuring the successful installation, configuration, support, and technical integration of the Kion platform.
Focused on AWS, Azure, Google Cloud environments to enable smooth deployments and troubleshoot complex issues.
Collaborating with teams to deploy and validate customer environments, build custom workflows, and ensure technical success.
Kion is revolutionizing CloudOps and FinOps by offering a unified approach to manage complex cloud environments from a single, centralized platform. They are a fast-growing, Series A startup that values collaboration, creativity, and building impactful products, with a commitment to a 100% remote-first workforce.
Maintain tooling, libraries, and infrastructure leveraged by core service teams
Develop and maintain infrastructure services that enable engineers to manage, deploy, and scale systems
Act as a technical leader, guiding core service teams to design robust and reliable software
StackAdapt is a technology company that empowers marketers to reach, engage, and convert audiences with precision. They are an AI-powered platform connecting brand and performance marketing, recognized for their diverse workplace and high-performing campaigns.
Design, implement, and manage secure and scalable cloud infrastructure and integrations.
Leverage centralized logging and monitoring using CloudWatch, CloudTrail and Sumo Logic.
Design and enforce IAM roles and policies following least privilege and Zero Trust principles.
The University of St. Thomas designs, builds, integrates and maintains critical campus systems, custom applications, websites and apps using modern cloud platforms. They were recognized as a 2025 AWS Champions Award winner and have a commitment to inclusion and equal opportunity.
Design, deploy, and manage cloud infrastructure solutions.
Implement and maintain cloud security measures.
Automate repetitive tasks and streamline deployment processes.
BambooHR is building a people intelligence platform that transforms HR and sets people free to do great work! They're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth.
Design, implement, and maintain scalable, high-availability cloud infrastructure for Twilio’s microservices.
Operate and maintain highly available services handling billions of weekly requests.
Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are dedicated to remote-first work, with a culture of connection and global inclusion.
Design and oversee the end-to-end architecture of global AWS environments using a Standardize-First approach.
Manage, mentor, and grow a team of DevOps and Site Reliability Engineers. Conduct code reviews, performance evaluations, and technical coaching.
Lead large-scale infrastructure migrations and deployments using Agile/Scrum methodologies.
Object Edge is an award-winning eCommerce consultancy that delivers end-to-end design and development solutions centered around our client’s goals and customer needs. Our teams unite curious, intellectual advisors across the globe who creatively solve business problems and produce measurable results.
TTEC Digital delivers enterprise solutions on AWS and is a top AWS partner. They have completed over 500 deployments and earned multiple Partner of the Year awards.