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TTEC Digital
TTEC Digital
7 open remote positions
TTEC Digital pioneers engagement and growth solutions that fuel exceptional customer experience (CX). With 1,800+ employees and a sister company of 60,000+, they are a Great Place to Work certified organization that values employee experience.
Salary Distribution
2 of 7 jobs
Benefits Overview
2 of 7 jobs
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Open Positions
Design, develop, configure, and implement solutions on the ServiceNow platform. Analyze business requirements and translate them into scalable technical solutions. Collaborate with clients to gather requirements, provide technical recommendations, and define best practices.
ServiceNow
JavaScript
HTML
CSS
REST APIs
Act as the primary technical overlay for the solution architecture team, bringing deep GCP expertise to complex pursuits. Architect and deploy custom applications and AI agents using Google Cloud native services including Cloud Run, Cloud Armor, and Compute Engine. Collaborate with senior-level client executives to uncover business and technical needs, translating them into tailored, outcome-driven solutions.
Google Cloud Platform
Pricing
Configure Salesforce solutions based on business requirements and solution designs. Participate in client discovery sessions, requirements workshops, and solution-design discussions. Develop and execute functional, regression, integration, and user acceptance test cases.
Salesforce
Configuration
Testing
Agile
Communication
Develop customer, partner, and internal relationships to establish credibility and lead technical teams for Genesys Cloud implementations. Own end-to-end project success including profitability, customer success, and mentoring team members. Present solutions to clients, support deal closure, and contribute to RFP responses.
Contact Center
Project Leadership
Customer Experience
Automation-first quality engineering for a platform combining voice, desktop, intelligence, and AI with emphasis on automation over manual QA. Own quality strategy across a 1-week cadence, including cross-service contract suites and fast-turnaround regression suites for weekly deploys. Bring 8+ years QA/SDET experience, build a test-automation foundation from scratch, and lead future QA hires as a player-coach.
QA
Test Automation
CI/CD
API Testing
Automate testing for AI-powered CX platform, including voice, desktop, and intelligence features. Build fast regression suites and ensure quality signals within minutes for weekly deployments. Partner with developers to isolate issues quickly and maintain high automation coverage.
Go
Python
Automation
CI/CD
Debugging
Build the Agent UI shell, Chrome extension, and real-time UI over live voice, desktop, and AI event streams. Own the React app, WebSocket-driven UI, and plugin/module-federation patterns. Ship in 1-week sprints with Friday demos, failing fast and moving forward.
React
TypeScript
WebSocket
JavaScript