TTEC Digital

As the ServiceNow Technical Consultant (FSM module) working remotely in the United States, you will lead the design, development, and implementation of complex ServiceNow solutions, providing advanced technical expertise and guidance to both clients and internal teams. You will ensure that solutions are robust, scalable, and aligned with business objectives.

The Proposal Specialist supports the creation and development of proposals in response to commercial and public sector RFx/tenders. Responsibilities include reviewing requests for proposals, capturing win themes, developing proposal plans and templates, collaborating with technology partners, and reviewing proposals for consistency.

As a CX UX Strategy & Design Lead, you will play a pivotal role in UX team and the impact our technology practices bring to both end-customer and employee experience, ensuring that our clients receive exceptional and impactful solutions centered around Customer Experience Strategy and Human-Centered Design. Your expertise in user-centered design and your ability to gather and understand our client’s customers will be crucial in driving client success.

Responsible for the overall development, testing, and delivery of the NICE CXone software platform. This is a hands-on, highly technical role for resources skilled in both business and technical consulting experience. Tasked to implement the NICE CXone software, experience with Contact Center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be required.

Drive the technical side of the integrated solutions provided to clients. You will be analyzing, designing, and launching solutions for clients using Salesforce. Work heavily with Management, Operations, Clients, and other development teams to accomplish the goals for multiple implementations.

The NICE CXone Senior Engineer is responsible for the overall development, testing and delivery of the NICE CXone software platform. This is a hands-on, highly technical role for resources skilled in both business and technical consulting experience. You will be tasked to implement the NICE CXone software. Technical experience with various Contact Center technologies will be required.

The NICE CXone Senior Engineer is responsible for the overall development, testing and delivery of the NICE CXone software platform. This is a hands-on, highly technical role for resources skilled in both business and technical consulting experience. You will be tasked to implement the NICE CXone software.

As a Solutions Architect, you will work closely with a wide range of clients around the globe to deliver exceptional experiences by helping them identify their business pains, then turning around to develop and implement useful and relevant technology-based solutions to meet those needs. Our consultants take clients on a journey through strategy, implementation, customization, and support, ensuring exceptional customer experience at every step of the way.