Director, AI Transformation

TTEC Digital

Remote regions

US

Salary range

$165,000–$175,000/yr

Benefits

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Key Responsibilities:

  • Own and operate LaunchAI operations end to end, managing prioritized backlog and workflow transformation.
  • Drive AI tooling evaluation and standards, running structured trials and setting toolset standards.
  • Lead team, establish adoption strategies, and ensure measurable business outcomes.

Qualifications:

  • Demonstrated experience leading enterprise AI initiatives from strategy to deployment.
  • Strong product management mindset and ability to translate business problems into AI solutions.
  • Proven ability to drive organizational adoption and change with executive communication skills.

Benefits:

  • Medical, dental, vision coverage and tax-advantaged health care accounts.
  • Financial and income protection benefits.
  • Paid time off and wellness time off.

TTEC Digital

TTEC Digital pioneers engagement and growth solutions that fuel the exceptional customer experience (CX). The company has 1,800+ employees and is a Great Place To Work certified company, committed to diversity and inclusion.

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