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Responsibilities:
- Serve as the primary point of contact for key client accounts.
- Understand clients' technical requirements and business objectives.
- Collaborate with internal teams to address client needs and resolve issues.
Requirements:
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- 2-3+ years of experience in a hands-on technical role.
- Strong technical background with SaaS platforms, APIs, and cloud services.
Optional Requirements:
- Familiarity with common CRM integrations.
- Experience with Telephony Systems such as AWS Connect, Five9 and Genesys.
Level AI
Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California. They revolutionize customer engagement by transforming contact centers into strategic assets with their AI-native platform. Level AI empowers organizations to enhance customer experience and drive growth.