Technical Customer Support Representative

12Twenty

Remote regions

US

Salary range

$55,000–$60,000/yr

Benefits

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Responsibilities:

  • Efficiently manage and resolve a high volume of support tickets
  • Provide customer service while troubleshooting issues related to APIs, SSO, and data integration
  • Collaborate with internal teams to escalate and resolve complex technical issues

Requirements:

  • 2-3 years of experience in a technical support role
  • Strong technical aptitude with experience handling APIs, SSO, and data integrations
  • Growth mindset with a passion for learning new tools and technologies

Benefits:

  • Competitive salary
  • Generous PTO policy
  • Full benefits, including 401(k)

12Twenty

12twenty is a platform that connects employers with early career professionals from top schools. They offer a competitive salary and stock options, and foster a culture of innovation and collaboration.

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