Technical Support Engineer
Remote regions
GlobalBenefits
Unlimited PTO
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About The Role:
- Take ownership of customer support cases.
- Investigate error messages and unexpected behavior.
- Perform configuration and environment tuning.
About You:
- 3+ year of experience in Technical Support, IT.
- High emotional intelligence and strong judgment.
- Demonstrated critical thinking skills.
More about Fieldguide:
- Competitive compensation packages with meaningful ownership.
- Flexible PTO.
- Wellness benefits.
Fieldguide
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners. They are based in San Francisco, CA, but built as a remote-first company, with an inclusive, driven, humble and supportive team.