Execute cloud environment builds including tenant provisioning across QAD's Adaptive suite.
Perform ordered-vs-built reconciliation, BOM verification, and JIRA exception logging.
Complete handovers with pre-live checks and customer acceptance documentation.
QAD provides cloud-based ERP software for global manufacturers, enabling rapid adaptation and innovation. The company is expanding its Cloud Solution Architecture team, with a collaborative culture that values idea-sharing and growth.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Provide technical support for Twilio's Programmable Messaging product, serving as a subject matter expert and the voice of Twilio to customers.
Troubleshoot message deliverability issues, debug customer code, and guide customers via phone, email, and chat.
Collaborate with teammates and product/engineering teams via Slack, file Jira bugs, and stay updated on industry standards.
Twilio shapes the future of communications with innovative solutions for hundreds of thousands of businesses and millions of developers. It is a remote-first company with a strong culture of connection and global inclusion, empowering employees to make a global impact.