Remote Information technology Jobs · JIRA

Resolve IT issues for internal users through onsite and remote support. Lead onboarding and offboarding activities end to end. Independently diagnose and solve computer software and hardware problems.

• Lead requirements gathering, documentation, and refinement for Salesforce initiatives, focusing on Customer Experience portals and Service Cloud capabilities.
• Act as the subject matter expert for Salesforce enhancements, configurations, and integrations.
• Translate business needs into clear, actionable technical requirements, including flows, automation, and reporting.

• Design AppViewX technology solutions to solve specific business challenges for new customers.
• Act as a trusted technical advisor and assist with project technical challenges.
• Work with cross-functional teams to translate business needs and product requirements into new solutions.

In this role, you’ll support the continuous improvement and enhancement of SevenRooms’ GTM Technology ecosystem. You’ll collaborate with Revenue Operations colleagues and cross-functional stakeholders to maintain best practices, improve user experiences, and implement scalable solutions that meet the needs of the business.