Customer Solutions Consultant II
Benefits
Unlimited PTO
Similar Jobs
See allCustomer Success Manager
ServiceNow
North America
Customer Success
Professional Services
Analysis
Sr Advisory Solution Consultant
ServiceNow
North America
SaaS
Sales
AI
Sr Advisory Solution Consultant - CRM
ServiceNow
North America
Pre-sales
Solution Consulting
Territory Management
Customer Solutions Architect
Whippy
Latin America
SaaS
Integrations
Automation
Sr. Solution Sales Executive - Core Business Services
ServiceNow
North America
Sales
Account Management
Business Development
About the Role:
- Play a critical role in the post-sales success of Ada’s clients.
- Guide organizations through their digital transformation journey.
- Manage a portfolio of clients and drive measurable outcomes.
Responsibilities:
- Act as the primary point of contact for clients.
- Drive adoption and utilization of Ada’s solutions.
- Track, analyze, and report on success metrics.
About You:
- 4+ years in customer success or solutions consulting.
- Strong technical aptitude — comfortable working with APIs.
- Exceptional communication and relationship management skills.
Ada
Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands and is backed with over $250M in funding.