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20 jobs similar to Customer Solutions Architect

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Canada

  • Lead discovery sessions with enterprise customers to understand business processes, operations, workflows, KPIs, and constraints.
  • Identify automation opportunities and design agentic orchestration strategies using Netomi’s AI platform.
  • Build detailed solution blueprints — workflows, data exchanges, escalation logic, guardrails, analytics, and agent lifecycle design.

Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey.

Latin America

  • Design, develop, and deploy automation workflows that reduce manual effort and improve accuracy across back-office functions.
  • Apply artificial intelligence, machine learning, and modern automation tools to solve complex operational challenges and unlock new efficiencies.
  • Collaborate with Client Operations, Finance, People, and other G&A teams to identify automation opportunities, gather requirements, and deliver solutions.

Engine is transforming business travel into something personalized, rewarding, and simple. They are building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place and more than 20,000 companies already rely on Engine.

$87,550–$135,750/yr
North America Canada

  • The Inside Solution Sales Specialist builds relationships with clients while achieving quarterly and annual sales quotas.
  • Drive sales opportunities and business relationships over the telephone with influential contacts within Commercial Accounts.
  • Manage and nurture accounts to ensure customer satisfaction and guide additional revenue streams.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America Canada

  • Support territory strategy and planning to improve vertical agreement.
  • Support customers to envision the value of a digital transformation.
  • Coach AEs, ADRs, ACE with foundational specialty solution area knowledge.

ServiceNow is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They offer an intelligent cloud-based platform that connects people, systems, and processes to empower organizations, fostering smarter, faster, and better ways to work.

US Canada

  • Lead onboarding sessions that demonstrate how to set up, configure, and manage AI agents.
  • Educate customers on best practices and recommended configurations for building effective AI agents.
  • Help customers translate their business goals into clear agent structures, prompts, workflows, and inputs.

SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, capable of delivering personalized sales calls, demos, and follow-ups in real time and in multiple languages. The company's platform enables businesses to automate and scale their sales operations. The company has a global workforce of multi-cultural and talented colleagues with amazing growth opportunities for personal development.

North America Canada

  • Configuring ServiceNow Platform based on leading practices.
  • Participating in workshops to assess current processes.
  • Designing and delivering ServiceNow solutions with a technical architecture.

ServiceNow is a global market leader that provides innovative AI-enhanced technology. They bring intelligent cloud-based platform to empower organizations. With over 8,100 customers, including 85% of the Fortune 500, ServiceNow connects people, systems, and processes.

Europe 5w PTO 2w paternity

  • Lead technical discovery with prospects, uncovering requirements and mapping them to Rossum capabilities.
  • Deliver tailored demos that communicate value in a clear, customer-oriented way.
  • Translate customer needs into scalable solution architectures and implementation scopes.

Rossum is on a mission to eliminate manual document processing using AI. They foster a collaborative and supportive environment where ownership and initiative are encouraged.

North America

  • Own agent outcomes for strategic accounts end-to-end.
  • Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix
  • Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute

Siena is creating an operating system of AI agents that learn, remember, and act across every customer touchpoint. They are a small, distributed team that punches way above their weight; building leverage into everything they do.

North America

  • Ensure SCs demonstrate relevance to customers; discover their problems, and deliver presentations.
  • Develop team members according to business demands and their professional goals.
  • Develop and maintain a recruiting pipeline of potential SC candidates.

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology. They provide an intelligent cloud-based platform connecting people, systems, and processes for organizations, serving over 8,100 customers, including 85% of the Fortune 500®.

$149,250–$246,300/yr
North America Canada

  • Support product sales as the technical, industry, and domain expert.
  • Lead discovery workshops to determine customers' challenges.
  • Provide feedback to product management to influence the product roadmap.

ServiceNow is a global market leader bringing innovative AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500, with their intelligent cloud-based platform that connects people, systems, and processes.

North America Canada

  • Conduct discovery sessions to understand customer environment, business challenges, and constraints.
  • Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life.
  • Lead workshops and demonstrations for C-level executives and business stakeholders.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They seamlessly connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

LATAM

  • Work with ServiceNow partners to produce new business.
  • Ensure our partners help provide successful projects to customers.
  • Support joint sales pursuit activities to guide field interlock resulting in "Sourced" NNACV.

ServiceNow's intelligent, cloud-based platform seamlessly connects people, systems, and processes to empower organizations. With over 8,100 customers, including 85% of the Fortune 500®, they are a global market leader, bringing innovative AI-enhanced technology.

US

  • Advising on agent design, personas, conversation flows, and tool integrations.
  • Guiding customers through best practices for deploying and scaling agents.
  • Analyzing agent performance data and conversational logs to identify optimization opportunities.

ElevenLabs is a research and product company defining the frontier of audio AI, with millions using their tools. In January 2025, they raised a $180 million Series C round, valuing the company at $3.3 billion, which doubled to $6.6 billion by September 2025.

$111,750–$184,400/yr
North America

  • The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory.
  • Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US

  • Partner with Enterprise Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that influence executive-level decisions
  • Showcase Motive’s value by tailoring demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to customers
  • Translate complex customer challenges into clear, compelling solutions that deliver measurable business outcomes

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries.

Global

  • Partners directly with customers across Southern Europe to drive adoption of the ElevenLabs platform.
  • Administers onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems.
  • Analyzes product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.

ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use their technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.

US 5w PTO

  • Apply knowledge of core enterprise platforms and emerging AI technology to build AI-powered automation for manual business processes
  • Design and maintain integrations and orchestration layers using iPaaS automation platforms, REST APIs, and webhooks.
  • Partner with business and technical stakeholders to translate automation and AI capabilities into well-scoped initiatives with clear success metrics and delivery plans.

AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. They are known for their award-winning technology and are used by more than 50% of the Fortune 500, including 7 of the Fortune 10. They are one of the 500 fastest-growing tech companies in North America.

$146,625–$241,950/yr
North America Canada

  • Lead architectural design sessions focused on AI Experience and Platform solutions.
  • Showcase platform capabilities through technical deep-dive demos.
  • Develop proof of concepts and technical validation frameworks for customers.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Quarterback the executive solution and deal strategy across a broad deal team.
  • Develop, position and present industry-specific solutions to achieve goals.
  • Drive revenue growth as an industry, functional and technical expert.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US

  • Lead technical discovery to understand prospect needs and integration requirements.
  • Deliver product demos tailored to both technical and business audiences.
  • Advise on architecture, data flows, integrations, and overall technical fit.

Conversica provides a conversational AI platform for enterprise businesses. They offer benefits including full health coverage, flexible time off, paid company holidays, 401(k), equity, and a fully remote work environment.