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Sr. Customer Success Specialist
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About the Role:
- Partners directly with customers across Southern Europe.
- Administers onboarding and enablement tactics across multiple products.
- Analyzes product usage and performance signals.
Requirements:
- 5+ years of Customer Success or Account Management experience.
- Fluent in Italian or Spanish and English.
- Familiarity and experience with building and deploying AI agents.
Outcomes:
- Drive renewals and upsells.
- Partner closely with Sales, Engineering, and Customer Success leadership.
- Turn technical success into durable revenue growth.
ElevenLabs
ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use their technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.