Own the design, development, and ongoing maintenance of multiple Power BI dashboards supporting Contact Center
Build automated, scalable reporting using SQL and Power BI with a strong emphasis on data accuracy, UI, and usability
Analyze communication-focused metrics, including funnel performance, handle time, staffing efficiency, and agent productivity
New American Funding's analytics team is seeking a Data Analyst II to help shape how they understand and improve Contact Center performance. New American Funding offers a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave, mental health & wellness benefits, and generous PTO.
Collaborate with the Data Squad on analysis to enhance ML models.
Identify trends and patterns to support strategic decision-making.
Coach teams to enable self-sufficient data analysis and informed decisions.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They connect top-fitting candidates with hiring companies, and are likely smaller in size, with a supportive environment for creativity and innovation.
Design and deliver dashboards with BI tools that bring clarity and vision to stakeholders.
Use SQL and Excel to explore data, reveal trends, and extract actionable findings.
Partner with cross-functional teams to deliver data-driven solutions to real business challenges.
The company is looking for a Data Analyst who thrives at the intersection of numbers, business strategy, and storytelling. They value creativity, problem-solving, and curiosity.
Extract, clean, and analyze call center data to identify trends.
Develop projections and forecasts to support capacity planning.
Create clear visualizations and dashboards that communicate data to leadership.
SAPS LLC is seeking a motivated Junior Data Analyst to join our call center operations team. They foster a fun, relaxed culture filled with smart folks committed to success.
Develop SQL queries to analyze and interpret data for relevant insights.
Design and present Tableau dashboards to communicate business insights.
Collaborate with teams to conduct ad hoc research, impact analysis, and validate issue resolutions.
Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. With over 125 years of experience and 21,700 employees across 30 countries, they specialize in data gathering, analysis, and fraud prevention.
Partner closely with two core product squads and their product managers to understand goals, define success metrics, and translate product ideas into concrete analytical plans.
Design and execute experiments on new and existing features, including scoping test populations, determining rollout strategies, and monitoring “do no harm” tests where sample sizes are smaller.
Write high-quality, efficient SQL (primarily in Snowflake via Hex) to investigate product questions, build custom analyses, and create clear, reusable queries that power reporting and decision-making.
ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages.
Create and maintain dashboards to monitor metrics.
Splash Financial helps people with debt by refinancing student loans and credit cards. They have refinanced over $6 Billion in loans and raised over $135 million from investors and operates with a fast-paced, nimble, and heart-filled startup culture.
Responsible for developing, maintaining, and optimizing dashboards, datasets, and reporting tools.
Manage reporting infrastructure, support cross-functional teams, and ensure reliable and scalable access to insights.
Partner with stakeholders to define and deliver KPIs, metrics, and data visualizations.
Swish Analytics is a sports analytics, betting, and fantasy startup building the next generation of predictive sports data products. They're looking for team-oriented individuals with a passion for real-time data and business insight who thrive in fast-paced, creative environments.
Analyze financial and platform data for accuracy and auditability.
Investigate anomalies, identify root causes, and recommend fixes.
Build and automate reports and develop dashboards using BI tools.
Jobgether uses an AI-powered matching process for job applications. The system identifies top-fitting candidates and shares the shortlist with the hiring company.
Own the data architecture, data mapping, and reporting to support Growth Marketing needs.
Deliver key performance insights to support the development of member marketing campaigns.
Own data tagging, test sizing, and statistical analysis for A/B and multivariate tests.
Omada Health is a healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management and is certified as a Great Place to Work.
Partner with program managers, domain experts, and end users to gather and clarify business and functional data requirements.
Review existing data workflows and business processes to identify inefficiencies, delays, or manual workarounds.
Analyze integrated datasets to produce insights that support operational and leadership decisions.
Rackner is a cloud-native software consultancy delivering solutions for startups, enterprises, and the public sector. They enable digital transformation through DevSecOps, AI/ML, and cloud-first innovation.
Working under our HRIS Leader; partner with People, HRIS, and cross-functional stakeholders to support the implementation, optimization, and ongoing maintenance of Workday.
Design, build, and maintain scalable people analytics solutions, including dashboards and reports that surface insights across the employee lifecycle.
Perform advanced data analysis to support workforce planning, organizational health, DEI insights, compensation, and operational decision-making.
Virta Health aims to reverse metabolic disease in one billion people by innovating in technology, personalized nutrition, and virtual care delivery. They have raised over $350 million and partner with large organizations to help their employees restore their health.
Analyze talent and workforce data to identify trends and insights
Synthesize complex analyses into concise, actionable narratives
Create executive-ready slides, summaries, and visual dashboards
Agilon Health is dedicated to changing healthcare delivery and improving patient and physician experiences. They foster a collaborative environment where expertise is valued to improve care across the country and bring joy back to practicing medicine.
Partner with Product Managers and business stakeholders to inform product strategy and prioritization.
Analyze customer behavior, commercial performance, and product data to improve digital experiences.
Define and track KPIs, including event tracking and performance measurement.
We are a consulting company with a bunch of tech-savvy and happy people! We love technology, we love design, and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where every individual is highly valued.
Develop repeatable data ingestion and transformation logic to standardize and prepare data for analytics.
Design, rapidly prototype, and implement one or more Power BI semantic models integrating multiple contact center technologies and CRM platforms.
Create user friendly dashboards and visualizations that show which business processes are supported at each call center.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. They invest in technology and prototypes ahead of need, bringing commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Cultivate a deep understanding of clinical content and use analytics to produce insights.
Build and maintain analytical and reporting solutions to support strategy and program decision making.
Identify optimization opportunities using statistical analysis and data mining methods.
Cohere Health's clinical intelligence platform delivers AI-powered solutions. They streamline access to quality care by improving payer-provider collaboration and cost containment. The company works with over 660,000 providers and handles over 12 million prior authorization requests annually.
Conduct exploratory data analysis across conversational, operational, and performance datasets.
Translate ambiguous business questions into structured analytical problems.
Analyze how workflow, behavior, and product usage changes translate into business value.
Cresta aims to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. They combine AI and human intelligence to help contact centers discover customer insights and behavioral best practices.
Serve as a technical expert and end-to-end owner of care experience data, core metrics, and business reporting
Partner with Care Experience, Clinical, Product, and Engineering teams to define, track, and improve core business and care KPIs
Investigate care performance trends, operational issues, and data anomalies, and turn findings into clear, actionable recommendations
Hims & Hers is a health and wellness platform that aims to improve people's well-being through better health by providing affordable and personalized care. They are a public company traded on the NYSE under the ticker symbol “HIMS” and they have a talent-first flexible/remote work approach.
Own and evolve the analytics data stack across ingestion, warehouse, and transformations in dbt.
Design event schemas and model core domains into well‑defined marts and semantic layers.
Define and maintain consistent, versioned metrics used across teams.
Mobbin aims to empower the world to design great digital experiences by helping designers and product people find relevant design references. They serve over a million users and are used by many design-forward companies.
Analyzing customer sentiment data to identify pain points & opportunities.
Pulling internal data across different data sources to size impact on KPIs.
Creating presentations that combine quantitative findings with qualitative insights.
Grow Therapy is a trusted partner for therapists growing their practice, and patients accessing high-quality care via a three-sided marketplace. They've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.