Junior Data Analyst - Call Center Operations

Responsibilities:

• Extract, clean, and analyze call center data.
• Develop projections and forecasts for capacity planning.
• Create visualizations and dashboards to communicate data.

Requirements:

• Education in Data Analytics, Statistics, or related field.
• Proficiency with tools such as Excel, Tableau, or SQL.
• Strong communication and problem-solving skills.

Benefits:

• Health, dental, and vision insurance plans offered.
• 401(k) + matching up to 5%.
• A Generous paid time off policy