Lead Insights Analyst, Customer Insights

Grow Therapy

Remote regions

US

Salary range

$127,000–$177,000/yr

Benefits

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Responsibilities:

  • Analyzing customer sentiment data collected from internal users & external audiences to identify pain points & opportunities
  • Pulling internal data across different data sources to size impact on KPIs
  • Creating presentations that combine quantitative findings with qualitative insights

Required Skills:

  • 4+ years of experience in an analytical role, with intermediate SQL and some experience with dashboarding software
  • Healthcare experience in either the patient, provider, or payor spaces
  • Experience working with projects that use data to drive improvements in customer experiences

Benefits:

  • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
  • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
  • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).

Grow Therapy

Grow Therapy is a trusted partner for therapists growing their practice, and patients accessing high-quality care via a three-sided marketplace. They've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.

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