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Responsibilities:
- Analyzing customer sentiment data collected from internal users & external audiences to identify pain points & opportunities
- Pulling internal data across different data sources to size impact on KPIs
- Creating presentations that combine quantitative findings with qualitative insights
Required Skills:
- 4+ years of experience in an analytical role, with intermediate SQL and some experience with dashboarding software
- Healthcare experience in either the patient, provider, or payor spaces
- Experience working with projects that use data to drive improvements in customer experiences
Benefits:
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
Grow Therapy
Grow Therapy is a trusted partner for therapists growing their practice, and patients accessing high-quality care via a three-sided marketplace. They've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.