Similar Jobs
See allSr. Data Analyst
Lingraphica
US
SQL
Power BI
Amplitude
Data Analyst
Swish Analytics
US
SQL
Python
Data Analysis
Performance Reporting Analytics Consultant (Banking & Financial) Contract
Company Description
US
SQL
Tableau
Power BI
Sr. BI Engineer
CentralReach
US
SQL
Python
BI Tools
Data Analyst
Jobgether
US
SQL
Power BI
Data Analysis
Position Summary:
- Shape how we understand and improve Contact Center performance.
- Build high-quality reporting, owning analytics products end-to-end.
- Use data to influence real business outcomes.
Responsibilities:
- Own the design, development, and ongoing maintenance of multiple Power BI dashboards.
- Build automated, scalable reporting using SQL and Power BI.
- Analyze communication-focused metrics, including funnel performance.
Qualifications:
- Advanced proficiency in SQL and Power BI.
- Strong analytical skillset with the ability to independently deliver end-to-end analytics solutions.
- Solid understanding of call center or customer service operations and performance metrics.
New American Funding
New American Funding's analytics team is seeking a Data Analyst II to help shape how they understand and improve Contact Center performance. New American Funding offers a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave, mental health & wellness benefits, and generous PTO.