Hims & Hers

The Customer Service Agent enhances the Hims & Hers customer experience by addressing non-medical inquiries through phone, email, chat, and EMR systems. This role contributes to the mission by ensuring high levels of customer satisfaction, productivity, and quality in every interaction. All Customer Service Agents on the Hims & Hers Team work remotely from home.

The Senior Engineering Manager will lead the Mobile App Squad, focusing on the iOS and Android mobile app. This role involves technical leadership, team building, and strategic driving of customer-centered mobile experiences. Responsibilities include aligning technical direction with company goals, scaling mobile systems, developing engineering leaders, and influencing cross-functional strategy to shape the experiences of millions of patients and advance engineering culture.

Hims & Hers is seeking an experienced, self-motivated, and results-driven Staff Engineer to build, test, deploy and support our self-service platform used for pharmacy operations and customer order fulfillment. As a leading technical voice, you will collaborate with UI engineers, product managers, designers, and other Engineering leaders to deliver solutions for our Fulfillment and Pharmacy Operations teams, helping ensure the resulting platform is reliable, scalable, and adaptable.

Overseeing and coordinating multiple design programs for both the Industrial Design and Packaging teams, this strategic leadership position requires a strong background in program management and a deep understanding of packaging and industrial design processes. The role involves managing resources, mitigating risks, ensuring quality, and fostering cross-functional collaboration to deliver exceptional experiences on time and within budget.

The Finance Manager will lead the transformation of our financial systems and will be instrumental in implementing and scaling a modern planning system, enabling more efficient, accurate, and insightful forecasting and reporting processes. This position will drive automation, improve data integrity across tools, and empower the finance team with reliable systems and training. This is a high-impact, hands-on role where you’ll help shape the future of financial planning at Hims.

The ideal candidate has a record of success in roles at growing companies, ideally at a tech, healthcare or consumer startup. You will own Facebook campaign execution, including budget pacing, optimization, and strategy development. You will analyze impact, rapidly testing hypotheses, and conducting data analysis with a goal of constantly improving the metrics.

Shape and expand our analytics capabilities across the company. In this key role, you will help standardize and scale our data products, ensuring trusted, accessible, and visually compelling insights for stakeholders, empowering the organization to make well-informed, data-driven decisions. As a fully remote position, you will report directly to the Senior Director of Data Solutions, fostering a collaborative and supportive work environment.

Assist with the accounts payable operations, including management of AP inbox, vendor onboarding, vendor inquiries, and preparation of AP reconciliations. Ensure vendor invoices are properly coded & approved in the billing system, with appropriate support for processing. Assist with corporate credit card coding and posting into the general ledger, including careful review of coding and impact in the general ledger.

Hims & Hers is seeking a Financial Analyst to join our strategic finance organization. This role involves owning category P&L management, maintaining financial models and revenue forecasts, building models for new products and pricing, and supporting strategic finance decisions. You will also be responsible for systems management and customer lifetime value calculations.

Serve as a subject matter expert in supporting the Care Team and taking a primary role in improving processes that improve the Care Team’s ability to provide high quality, efficient work on the platform. Assist providers by answering questions, solving technical issues, and working internally to solve Care Team problems. Work collaboratively with multiple teams to address provider issues and streamline processes.