RedHelm
2 open remote positions
✨ Benefits Overview (1 of 2 jobs list additional benefits)
RedHelm is seeking a Network Operations Center Technician (Tier 1) to join our Network Operations Center (NOC) team. The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining our managed services platforms. This role requires foundational expertise in Windows Server administration, networking technologies, and backup management, with a strong focus on proactive issue resolution and customer support. This position is entry-level.
The SOC Analyst will analyze, identify, and eliminate customer security alerts, events, or incidents. The desired candidate must document any situation completely and thoroughly, with strong verbal skills to convey information to clients.