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Role Overview:

  • You will collaborate with software engineers, product managers, and customers to build intelligent AI systems.
  • Act as the first point of contact or escalation for customer AI co-innovation.
  • Drive strategic build objectives and hold resources accountable for delivery.

Key Responsibilities:

  • Organize complex problems into prioritized milestones and success criteria.
  • Anticipate and remove obstacles to ensure on-time delivery of AI/ML deployments.
  • Manage risks, dependencies, releases, and AI release requirements.

Qualifications:

  • 10+ years of project/program management in mid/large software companies.
  • Solid understanding of SDLC and release management for cloud SaaS.
  • Proven success deploying AI solutions with tangible customer impact.
  • Familiarity with AI governance, compliance, and enterprise security.

ServiceNow

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. With a culture of innovation and over 20,000 employees, they foster an AI-native environment where technology and talent thrive.

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