You will be responsible for driving large, highly visible programs for our Cloud Engineering organization. As a key partner to our architecture, engineering and operations teams, you will develop and maintain strong partnerships with stakeholders, technical leaders, and business owners to deliver on strategic organizational initiatives. And you will work collaboratively to help shape our vision, strategy, and roadmap for ServiceNow’s government customer segments.
We are seeking a Director of Research who is passionate about creating empowering and supportive experiences for people at work. You will lead a research organization that is building innovative employee experiences, advanced technology products and revolutionizing digital workflows across the enterprise. This role leads a UX research team that focuses on delivering AI-driven product experiences that resonate with our customers.
Work with a talented group of Program Managers and Scrum Masters leading ServiceNow transformation programs. Responsible for driving enterprise initiatives that enable ServiceNow Sales, Marketing, Services and Channel businesses with advanced technology and analytics, being instrumental in delivering some of the most innovative and cutting-edge technologies, products to market.
Lead the strategy, roadmap, and execution of our Business Planning initiative—a bold new product that will transform how our customers plan, collaborate, and operate across their revenue organizations. This role will have the opportunity to launch a new impactful product that will help fuel the future growth of the company, work directly with senior leadership, and help define our AI story and posture in the marketplace.
You will be instrumental in delivering some of the most innovative and cutting-edge technologies, products to market. You will establish in-take process, prioritization, OKR alignment, milestones, deliverables, and success criteria for your programs, ultimately ensuring value realization. You will manage risks and dependencies and escalate impediments to meet program objectives.
As a key player in the research organization, you’re a proactive and adaptable program manager who thrives at the intersection of people, process, and technology. You bring clarity to complex challenges, align diverse stakeholders, and champion your work with a solutions-oriented approach. Whether you’re streamlining onboarding, managing OKRs, or rolling out new tools, you’re passionate about creating smooth, scalable processes that empower research teams to deliver high-impact results.
Drive viral growth, user obsession, and product-market fit for IrisGo’s B2C assistant. Own the end-to-end user journey—from user acquisition and onboarding to activation, retention, and user referral program. You’ll work directly with the founders and engineering team to rapidly iterate on product, design viral loops, and define our growth playbook.
ServiceNow is seeking a Director of Outbound Product Management to own customer adoption initiatives for their Telcom and Media offerings. The role focuses on empowering customers to build transformative solutions on the ServiceNow AI Platform, ensuring their voices influence the product roadmap and strategy. You will collaborate with customers and internal teams to drive adoption, align solutions with business priorities, and gather insights that shape the future of products.
Outbound Product Managers combine a deep understanding of product capabilities, and market and competitive dynamics, with a passion to inform roadmap and help our GTM, partner and customer ecosystem understand the value delivered. Create high-quality enablement content that describes the value of the product innovation with a focus on Healthcare and Life sciences industries.
Manage our Product vision and relationships with our expanding set of technology partners in the Data and Analytics Ecosystem, and to co-define and execute our product strategy with these partners, to make ServiceNow a leader in Data and Analytics marketplace. You will be responsible for setting the vision and the partner product strategy that combines ServiceNow’s product portfolio with partner products. This is a unique opportunity to manage the product strategy with a broad ecosystem of partners and go deep with a select set of partners where we can form strategic relationships.