Own a portfolio of customers, guiding them through the entire post-sale experience.
Build trusted advisor relationships with key stakeholders and align solutions with their business goals.
Drive adoption and product utilization across accounts, ensuring customers gain maximum value.
ServiceNow began in 2004 with a vision to transform work. Today, they are a global market leader, providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to improve work.
Serve as a trusted advisor to Fortune 500 C-suite leaders, empathetically translating your own operational experience into clear, actionable strategies for enterprise transformation.
Champion the customer by marshalling resources across Sales, GTM, Product, and Partner organizations to elevate value across the customer lifecycle.
Establish and elevate industry thought leadership by creating frameworks, narratives, and methodologies that help strategic customers accelerate their transformations.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Partner with customer executives to understand their priorities, translating them into ServiceNow solutions.
Lead architecture and design engagements across initiatives like IT transformation and digital products.
Communicate ServiceNow’s platform architecture clearly to technical and business audiences.
ServiceNow, founded in 2004, provides AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform that connects people, systems, and processes.
Oversee market success of ServiceNow's Core Business Workflow Solutions.
Support customers to envision the value of a digital transformation.
Develop account strategies and build qualified pipeline.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Act as a trusted advisor to executive stakeholders, building confidence and aligning technical vision with business objectives.
Leverage deep industry knowledge to tailor innovative technical strategies and solution recommendations that address client-specific challenges.
Bridge pre-sales and post-sales activities by tailoring architectures, leading proof of concepts (POCs), demos, and defining architectural roadmaps that ensure successful solution adoption and value realization.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Enable Global Capability Center (GCC) transformation initiatives with System Integrator (SI) partners.
Build and execute joint go-to-market strategies for GCC transformation solutions.
Modernize processes using ServiceNow's workflow automation, Intelligent Process Automation (IPA), and AI-powered capabilities.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Engage with senior VP+ stakeholders to understand their short-term and long-term goals and challenges.
Design and architect end-to-end solutions using ServiceNow Industry products that align with business requirements and Industry best practices.
Proactively analyze the current state and identify new options for improving ways of working to achieve/exceed business results.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead architectural design sessions focused on AI Experience and Platform solutions, translating customer requirements into actionable blueprints.
Showcase platform capabilities through technical deep-dive demos that educate customers on architectural possibilities, showcase integration capabilities, and build confidence in the solution's technical foundation.
Develop proof of concepts and technical validation frameworks for customers in your assigned districts.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead the enterprise architecture, design strategy, and platform governance for our ServiceNow ecosystem.
Drive best practices, guiding project delivery teams, and ensuring we continuously leverage the full potential of the ServiceNow platform.
Translate complex business needs into robust technical designs while aligning to platform guardrails and enterprise architecture standards.
Western Digital's vision is to power global innovation and push the boundaries of technology. They offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers. They are a key partner to some of the largest and highest-growth organizations in the world.
Engage with customer executives to identify pain points and translate them into scalable, robust, and secure ServiceNow solutions.
Work with a wide variety of customers, colleagues and partners to help them understand the power of the ServiceNow platform and the potential opportunities of the future of work
Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers.
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Develop relationships with customer executives, platform owners, architects, and development teams help them understand the role of ServiceNow in their transformation vision.
Guide customers in the architecture of end-to-end ServiceNow solutions across multiple modules such as ITSM, CMDB/CSDM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows.
Translate goals and desired into an architectural roadmap.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
Ensure customers are technically healthy and on the most recent version of our product
Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Be the voice of the customer and of regional sales teams
Drive end to end sales initiatives focused on specific use cases in HR solutions
Work closely with sales teams to accelerate opportunities by meeting directly with customers
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations in their work.
Drive innovative business solutions and digital transformation with our customers
Consult with customers and prospects to understand their business needs and pain points
Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities
ServiceNow's technology makes the world work for everyone, and their people make it possible. They are an ambitious team of change makers who have a restless curiosity and a drive for ingenuity, serving approximately 85% of the Fortune 500® with more than 7,700+ customers.
Helping customers architect, mature, and govern scalable, secure, high-performing solutions on the ServiceNow platform.
Shaping the transformation for leading global financial institutions and work with the latest in AI advancements.
Ensuring customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Act as the primary point of contact for clients, addressing questions, providing guidance, and ensuring a seamless partnership experience.
Own and manage a book of business, ensuring each client achieves measurable outcomes tied to their ACX goals.
Partner with clients to deploy, scale, and mature their ACX programs using Ada’s ACX Framework as a blueprint for success.
Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands and is backed with over $250M in funding.
Own end-to-end customer onboarding with a hands-on implementation mindset.
Lead customer implementations that may span weeks or months, depending on complexity.
Act as a trusted consultant, challenging assumptions and reframing requests when needed.
Infiterra simplifies subscription service delivery through its B2B SaaS platform, helping IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they are recongnized for innovation and global impact - they foster a collaborative and growth-oriented culture.
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across non-profit industries.
Lead discovery workshops to determine customers' challenges. Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences to align our solution with customer needs.
Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.
ServiceNow started in 2004 with the idea to transform work. It is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.
Lead customer transformation & executive value conversations.
Ensure defensible measurement & analytical rigor.
Cresta's platform combines AI and human intelligence to help contact centers discover customer insights and automate conversations. They are recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Develop relationships with key team members and c-suite personas.
Be a trusted advisor to your customers by understanding their business.
Drive growth with existing customers and new logo prospects.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. The company's cloud-based platform connects people, systems, and processes to empower organizations.