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Role:
- Develop relationships with customer executives and platform owners.
- Ensure instance health by reducing technical debt.
- Mentor others in their professional development.
Responsibilities:
- Guide customers in ServiceNow solutions across multiple modules.
- Translate goals into an architectural roadmap.
- Evaluate and recommend new ServiceNow capabilities.
Qualifications:
- 10+ years experience in professional services or ServiceNow platform team.
- 3+ years in an Enterprise or Solution Architect role.
- Knowledge of data modeling, CMDB design, data strategies, and platform security.
ServiceNow
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.