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Key Responsibilities:

  • Act as a trusted advisor to executive stakeholders, building confidence and aligning technical vision with business objectives.
  • Leverage deep industry knowledge to tailor innovative technical strategies and solution recommendations that address client-specific challenges.
  • Bridge pre-sales and post-sales activities by tailoring architectures, leading proof of concepts (POCs), demos, and defining architectural roadmaps that ensure successful solution adoption and value realization.

What Sets This Role Apart:

  • Unlike traditional Solution Consultants who focus primarily on pre-sales demos and solution validation, the Lead Solution Architect owns the long-term architecture and adoption strategy
  • This ensures end-to-end solution ownership and sustained client success.

Qualifications:

  • 8+ years of experience in enterprise solution architecture, technical consulting, or pre/post-sales engineering roles.
  • Proven track record of designing and implementing complex enterprise-grade solutions, preferably in cloud, SaaS, or AI-driven platforms.
  • Experience engaging with executive-level stakeholders, including C-suite, on technology strategy and transformation initiatives.

ServiceNow

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

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