Principal Platform Architect

Responsibilities:

• Developing relationships with customer executives and development teams.
• Guiding customers in the architecture of end-to-end ServiceNow solutions.
• Engaging with the customer's Enterprise Architects to position ServiceNow.

Qualifications:

• 10+ years progressive experience as part of a professional services organization.
• Experience working with functional business leaders to identify business objectives.
• 3+ years in an Enterprise or Solution Architect role, or relevant experience.

Preferred Qualifications:

• Financial Services / Banking experience.
• Experience with agentic AI capabilities.
• Familiarity with CI/CD pipelines, DevOps tools, and Automated Testing Framework (ATF).