Similar Jobs
See allCustomer Success Manager
Infiterra
Global
SaaS
Account Management
Consulting
Customer Success Manager
Jobgether
Global
Customer Success
SaaS
Customer Training
Mid-Market Onboarding Customer Success Manager
Kojo
US
Implementation
SaaS
Software
Customer Enablement Manager
SewerAI
US
SaaS
Training
Customer Success
Revenue Enablement Manager (Customer Success)
Solink
Canada
Customer Success
Enablement
SaaS
Customer Onboarding & Implementation:
- Own end-to-end customer onboarding with a hands-on implementation mindset.
- Lead customer implementations that may span weeks or months, depending on complexity.
- Translate customer business needs into concrete platform configurations and workflows.
Training & Enablement:
- Deliver structured customer training sessions, adapted to different roles and levels of technical maturity.
- Enable customers to confidently operate the platform independently.
- Create clarity around best practices, limitations, and scalable usage patterns.
Consulting & Problem Solving:
- Act as a trusted consultant, challenging assumptions and reframing requests when needed.
- Analyze customer workflows and identify gaps, risks, or inefficiencies.
- Propose practical, scalable solutions aligned with both customer goals and platform capabilities.
Infiterra
Infiterra simplifies subscription service delivery through its B2B SaaS platform, helping IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they are recongnized for innovation and global impact - they foster a collaborative and growth-oriented culture.