Essential Duties:
- Design and implement client success plans.
- Coordinate cross-functional efforts to achieve objectives.
- Collaborate with Account Executives to align on customer strategies.
Responsibilities:
- Serve as the main point of contact for clients.
- Support client escalations as a mediator and problem solver.
- Understand and review all signed contracts to ensure smooth delivery.
Required Skills and Abilities:
- Proven track record of managing customer accounts.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and strategic thinking skills.
NRI North America
NRI provides managed solutions and recommendations to improve current solutions. They foster a highly collaborative, results-oriented, dynamic, and extremely positive environment where employees can challenge their skills and work with large, sophisticated, and progressive clients.