Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.
12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The company offers competitive salary and stock options and has a team that embodies a passion for continuous improvement and collaboration.
Own end-to-end implementation plans for enterprise customers, managing timelines, milestones, dependencies, and stakeholder accountability.
Coordinate workspace architecture, migration, and integration workstreams across customer IT, Solutions Engineering, and engineering escalations.
Build the implementation playbook, turning each rollout into a documented, repeatable framework that scales with the business.
Linear builds the product development system for teams and agents, shaping tools for an AI-driven era. Founded in 2019, the company serves over 30,000 companies including OpenAI and Coinbase, with a distributed team across North America, Europe, and Australia, united by focus, fast execution, and software craftsmanship.
Own coordination, scheduling, documentation, and communication across 3–4 concurrent client implementation projects.
Act as the primary client-facing point of contact, facilitating kickoffs, check-ins, and progress reporting.
Collaborate with consultants, engineers, and sales teams to ensure smooth project execution and customer satisfaction.
Precursive is a leading SaaS provider of Professional Services Automation solutions built on Salesforce. They are an engaging team operating under a B2B independent contractor model.
Own the full delivery lifecycle for a portfolio of concurrent cybersecurity engagements, managing scope, schedule, budget, and quality.
Develop and maintain project plans, milestones, RAID logs, and status reporting.
Serve as the primary delivery point of contact for assigned clients, managing expectations and communication cadence.
Apollo Information Systems is a cybersecurity services company delivering comprehensive security and compliance programs to organizations. They have a collaborative, mission-driven culture with a focus on integrity and ethics, backed by Series A funding.
You'll own concurrent deployment projects independently through the full lifecycle, from kickoff to go-live.
You'll manage customer relationships and act as the primary escalation point for assigned accounts.
You'll coordinate all deployment workstreams including site surveys, vendor scheduling, and logistics tracking.
RetailNext provides data-driven analytics and optimization solutions for retail stores, shopping centers, and other physical locations. They are a growing technology company with a team-oriented culture focused on customer success and operational excellence.
Lead end-to-end NetSuite ERP implementation projects for international clients, managing scope, timelines, risks, and deliverables.
Coordinate cross-functional teams of consultants, developers, and stakeholders across multiple time zones to ensure delivery excellence.
Act as the primary communication bridge between internal teams and clients, managing expectations and ensuring clear prioritization.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates in a global, fast-growing professional services environment with a focus on digital transformation and a trust-based culture.
Own the scheduling, tracking, and coordination of complex projects across internal teams and external partners, ensuring alignment and momentum.
Manage project management systems, monitor milestones, and proactively flag risks to keep deliverables on track.
Serve as a central coordination hub for cross-functional communication, vendor onboarding, and client-facing activities.
ILO Group is a proudly women-owned education strategy and policy firm that supports school districts and states in executing their highest-priority efforts. They are a dedicated team of strategic partners and specialists who work alongside educators and government partners, fostering enduring change for students and communities.
Act as the primary customer liaison for field projects, ensuring clear communication and transparency throughout the project lifecycle.
Coordinate with Sales, Customer Success, and technical teams to align on account strategy and support timely project execution.
Produce customer-facing reports summarizing project status, milestones, risks, and progress updates across multiple workstreams.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a fast-growing organization with a collaborative, mission-driven team culture focused on sustainability and positive environmental change.
Coordinate strategic programs for the Application Security organization.
Lead cross-functional meetings and maintain project documentation.
Track program progress, risks, and communicate updates to stakeholders.
Google is a global technology leader that organizes the world’s information and makes it universally accessible and useful. As a large multinational corporation, it fosters a culture of innovation and collaboration.
Own the end-to-end implementation lifecycle for partner programs from requirements gathering through launch.
Work closely with Engineering, Product, Design, and Customer Success Managers to coordinate delivery.
Serve as the primary day-to-day partner contact during implementation projects and track project health proactively.
Sure provides innovative insurance programs that real customers interact with every day. The company is a growing SaaS platform environment working with top brands and carriers.
Own the requirements for each onboarding and track every open item against it.
Coordinate across internal teams to ensure deliverables are on time and accurate.
Flag risks early to your manager with context and proposed solutions.
Doxel uses computer vision and AI to provide real-time construction progress tracking, helping teams make better decisions and deliver projects ahead of schedule. Backed by Insight Partners and Andreessen Horowitz, it has a rapidly growing team of engineers, scientists, and construction veterans serving industry leaders like Shell and Genentech.
Maintain tasks and delivery tracking across teams to keep everything visible and up to date.
Coordinate cross-functional handoffs between product, engineering, QA, and other teams.
Identify process gaps and propose improvements to enhance team efficiency.
Ruby Labs is a leading tech company that creates and operates innovative consumer products across health, education, and entertainment. The company is growing and seeks passionate individuals to join their fast-moving, ambitious teams.
Lead and manage successful delivery of engagements driving customer adoption of Google Cloud services.
Engage with diverse stakeholder groups, including executives, to gather requirements and scope engagements.
Utilize relationship management, leadership skills, and technical background to proactively mitigate risks and resolve issues.
Zencore is a fast-growing company founded by former Google Cloud leaders, architects, and engineers. They embed within customer teams to provide strategic guidance and execute cloud modernization projects in a collaborative style.
Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.
Lead coordination across high-priority self-serve growth initiatives spanning onboarding, activation, lifecycle, monetization, and pricing.
Build and maintain clear execution plans with timelines, owners, and dependencies across Marketing, Product, Engineering, and GTM.
Develop reporting frameworks and dashboards that give leadership consistent visibility into progress against self-serve OKRs and program throughput.
Customer.io provides a platform for automated messaging and customer communication, helping teams send smarter, relevant messages using real-time behavioral data. With over 9,000 customers, the company values clarity, influence without authority, and bias for momentum.
Coordinate and manage PMO work streams across complex, high impact business projects, partnering with internal stakeholders to identify owners, dependencies, risks, and milestones.
Monitor progress across work streams, proactively flagging risks, protecting delivery timelines, and unblocking teams by clarifying ownership and escalating decisions.
Curate and maintain governance materials, including steering committee packs, progress updates, action logs, dashboards, and risk registers.
Midnite is a next-generation sports betting and gaming platform built for a new wave of players. Over 400,000 players have already made the move, and we're a high-performance team operating at pace, constantly iterating and driving ambitious ideas into real impact.
Drive timely project execution and closure for invoicing and revenue recognition per the revenue forecast.
Manage end-to-end delivery of customer projects, including scope, time, cost, quality, and risk management.
Act as a single point of contact and trusted advisor for assigned customers, building effective stakeholder relationships.
NICE Ltd. provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an equal opportunity employer fostering an innovative and inclusive culture.
Oversee strategic customers throughout their implementation journeys.
Partner with account executives and solution engineering to scope and price services.
Project manage implementation programs for our largest customers.
AcuityMD is a software and data platform accelerating access to medical technologies. Backed by Benchmark, Redpoint, and Ajax Health, the company helps MedTech companies improve patient care.
Manage all aspects of customer environment upgrades and internal initiatives for HealthEdge products.
Partner with cross-functional teams to develop migration strategies and manage project risks.
Communicate project status and thought leadership to stakeholders and drive high-quality delivery.
Healthedge revolutionizes healthcare through transaction automation and real-time engagement among payers, providers, and patients. The company has a passionate, collaborative team working remotely across the US and India, specializing in healthcare payer technology.