Source Job

• Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
• Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
• Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.

12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The company offers competitive salary and stock options and has a team that embodies a passion for continuous improvement and collaboration.

• Lead the full implementation lifecycle for enterprise clients, from kickoff to adoption, including platform configuration and user training.
• Facilitate discovery workshops and executive-level engagements with senior HR and IT leaders to drive adoption.
• Manage a portfolio of concurrent implementations, ensuring momentum and quality across workstreams.

HR Acuity is the leading provider of employee relations case management and investigation software, helping organizations standardize workplace issue reporting and investigation. This fast-growing, innovative company embraces a fully engaged mindset and fosters an inclusive, diverse workplace.

• Support the Engagement Manager in planning and executing customer onboarding and implementation projects.
• Own project timelines, task boards, and status reporting across multiple concurrent engagements.
• Coordinate between internal teams and external stakeholders to ensure smooth delivery.

Nanonets builds AI agents that automate complex business processes like accounts payable and order management. They are a fast-growing company that values accuracy and efficiency, serving global enterprises.

• Own the end-to-end implementation lifecycle for partner programs from requirements gathering through launch.
• Work closely with Engineering, Product, Design, and Customer Success Managers to coordinate delivery.
• Serve as the primary day-to-day partner contact during implementation projects and track project health proactively.

Sure provides innovative insurance programs that real customers interact with every day. The company is a growing SaaS platform environment working with top brands and carriers.

• Lead global enterprise customer deployment projects end to end, from kickoff through implementation completion and handoff to Customer Success.
• Manage program plans, BRDs, SOWs, and third-party partner relationships, ensuring on-time and on-budget delivery.
• Partner with Sales, CS, R&D, and other teams to align on objectives, mitigate risks, and drive retention and expansion outcomes.

Sayari provides the judgment infrastructure for trustworthy AI in economic security and commercial risk, resolving over 11.7 billion primary-source records from 250+ jurisdictions. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv, it serves thousands of professionals across 35+ countries, including U.S. Customs and Border Protection and Fortune 500 enterprises.

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
• Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
• Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into delivery plans and driving execution.
• Keep multi-party teams aligned on goals, outcomes, and budget, ensuring shared accountability.
• Proactively identify and mitigate delivery risks and remove blockers with technical credibility.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Fully remote and global, they are transforming into an AI-first organization and are named on GP Bullhound's Top 100 Next Unicorn list and 2025 Great Place to Work certified.

• Lead end-to-end implementation projects for new and existing customers, ensuring successful deployment and adoption of Swiftly's SaaS solutions.
• Provide technical guidance on data migration, system integrations, and data quality validation, including working with GTFS, AVL, and GPS feeds.
• Collaborate with cross-functional teams to drive platform adoption and deliver exceptional customer experiences.

Swiftly is a transit data platform that helps cities improve public transit efficiency. With over 200 agency clients, the company has a mission-driven culture focused on real-world impact.

• Own the client relationship during implementation, conducting stakeholder interviews and ensuring alignment.
• Lead solution deployments with clear project plans, milestones, and risk mitigation.
• Leverage impact metrics to demonstrate ROI and support customer expansion.

Ascertain is building AI agents to automate administrative work for healthcare teams. Backed by Northwell Health and Deerfield Management, they save hundreds of staff hours weekly in major health systems and large specialty groups.

• Own full-cycle implementation delivery from kickoff through activation, ensuring alignment between scope, goals, and solution design.
• Lead discovery and current state assessments, translating client objectives into technical specifications and operational protocols.
• Design program architecture including configuration standards, business logic, operating rules, and adoption pathways.

PHIL is a Series D health-tech startup building a platform to streamline prescription management and delivery between doctors, pharmacies, and patients. The team consists of mission-driven individuals from diverse backgrounds passionate about creating an innovative healthcare platform focused on patient experience and wellbeing.

• Manage full-lifecycle software implementation projects from kickoff to go-live, driving clear client communication and risk mitigation.
• Configure client applications using no-code flow builders and conduct rigorous quality assurance testing for regulatory submissions.
• Coordinate cross-functionally with Implementation Consultants, Account Executives, and Product Managers to ensure seamless project delivery.

Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year and are a public benefit corporation committed to balancing customer, employee, society, and investor interests.

• Manage the end-to-end implementation process for new clients, ensuring smooth onboarding and integration with existing systems.
• Collaborate with cross-functional teams including sales, product, and engineering to tailor solutions to client needs.
• Provide ongoing support and training to clients post-implementation to ensure satisfaction and retention.

Google is a multinational technology company specializing in internet-related services and products. It is one of the largest tech companies in the world, known for its innovative culture and large global workforce.

• Manage the onboarding and rollout of solutions for new and existing enterprise clients, bridging pre-sale discussions and onboarding experiences.
• Develop detailed project plans, define critical milestones, and proactively mitigate risks to ensure successful deployments for large accounts.
• Analyze implementation trends and data to translate insights into actionable plans for internal teams and external stakeholders.

AlphaSense provides AI-driven market intelligence and search, helping sophisticated companies remove uncertainty from decision-making. Founded in 2011, the company is headquartered in New York City with over 2,000 employees globally and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland, trusted by over 6,000 enterprise customers including a majority of the S&P 500.

• Lead enterprise software implementations from discovery through deployment and post-launch support.
• Serve as primary technical contact and configure Salesforce-based applications for enterprise customers.
• Manage integration workflows, data delivery, and cross-functional coordination with Product, Engineering, and Data teams.

H1 provides a platform that optimally informs every doctor interaction globally, using data and AI to unlock medical insights. The company serves healthcare and life sciences organizations, fostering an inclusive workplace with flexible work options and health initiatives.

• Serve as a non-technical Program Manager driving execution, readiness, and validation for complex customer experience initiatives.
• Own and manage integrated workback plans, UAT programs, and phased rollouts with cross-functional teams.
• Coordinate readiness activities, stakeholder communication, and executive reporting to ensure successful program delivery.

Blueprint is a technology solutions firm that helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams. They are headquartered in Bellevue, Washington, with a strong presence across the U.S., and their team is bold, smart, agile, and fun.

• Translate business needs into clear technical requirements and ensure alignment across cross-functional teams.
• Drive end-to-end coordination of workstreams, including planning, tracking, and execution of timelines and deliverables.
• Develop scalable processes, structured documentation, and reporting to improve operational maturity across the Enterprise Security Technology team.

Netflix is one of the world's leading streaming entertainment services, with a vast global audience. They foster a culture of freedom and responsibility, emphasizing high performance and innovation within a diverse and inclusive workforce.

• Lead and manage all aspects of PBM implementations for new and existing clients from initiation through deployment.
• Partner with key stakeholders like sales, TPAs, and plan sponsors to coordinate project deliverables and timelines.
• Proactively identify risks, facilitate meetings, and ensure successful implementation outcomes exceed customer expectations.

The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience, growing quickly with a tight-knit culture based on the 'outward mindset' philosophy emphasizing empathy and mutual respect.

• Oversee strategic customers throughout their implementation journeys.
• Partner with account executives and solution engineering to scope and price services.
• Project manage implementation programs for our largest customers.

AcuityMD is a software and data platform accelerating access to medical technologies. Backed by Benchmark, Redpoint, and Ajax Health, the company helps MedTech companies improve patient care.

• Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
• Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
• Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.

HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.

• Lead end-to-end delivery of complex customer programs, including multi-site and multi-product deployments.
• Serve as the primary customer-facing program leader, guiding clients through technical and operational challenges.
• Manage high-complexity engagements, navigate ambiguity, and ensure consistent delivery against scope and schedule.

Phaidra builds AI-powered control systems for the industrial sector, using reinforcement learning to optimize operations. The company is 100% remote with a global team and emphasizes transparency, collaboration, operational excellence, ownership, and empathy.