Technical Program Manager

Responsibilities:

• Own end-to-end delivery of complex, large-scale customer programs, including multi-site, multi-product, and highly customized deployments.
• Lead program strategy and planning by defining timelines, milestones, resource allocation, and risk mitigation plans.
• Serve as the primary customer-facing program leader and trusted advisor, proactively guiding customers through technical and operational challenges.

Qualifications:

• 5+ years of technical program or project management experience with demonstrated ownership of complex initiatives.
• Proven ability to independently lead large-scale, technically complex customer programs with high levels of ambiguity.
• Exceptional ability to communicate complex technical concepts clearly to both technical and non-technical audiences.

Benefits:

• Unlimited paid time off with a required minimum of 20 days per year.
• Medical, dental, and vision insurance (exact benefits vary by region).
• Flexible stipends to support workspace, well-being, and continued professional development.