Serve as the primary contact for customer relationships, advocating for their needs across internal teams.
Conduct business reviews to ensure alignment with strategic goals and manage expectations.
Monitor satisfaction, lead meetings, and handle escalations to ensure quick resolution.

Enhancement Delivery:

Facilitate end-to-end management of cross-functional enhancements as per product procedures.
Draft change requests and Statements of Work as required.
Understand revenue recognition and account measurements.

Internal Process:

Demonstrate competency in all internal processes and support continuous improvement initiatives.
Provide mentorship to team members and meet training goals.
Stay updated on industry trends and best practices.

Insurity

Insurity empowers insurance organizations with configurable, cloud-native insurance software. As the largest cloud-based provider for the P&C market, they are trusted by top carriers and brokers, with an award-winning onboarding and a culture fostering innovation and teamwork.

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