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Role Overview:
- Own the success and growth of Sure's Agency partner relationships.
- Manage partner health, GWP growth, and program outcomes across assigned accounts.
- Report to the VP of Customer Success within the Strategic CS segment.
Key Responsibilities:
- Coordinate with EPD and Sprint Planner to keep delivery on track.
- Gather partner requirements and hand off technical decisions.
- Track project health and flag delays proactively.
Qualifications:
- 3-5 years in customer success, account management, or partnerships.
- Experience owning GWP or revenue metrics for a book of accounts.
- Strong relationship builder and clear communicator comfortable with ambiguity.
Sure
Sure is an insurtech company that builds embedded insurance programs for partners. The company moves fast and ships insurance programs used by millions of customers daily, fostering a culture of strategic relationship management and cross-functional execution.