Lead, coach, and develop a team of Professional Services Engineers and Technical Project Leads, driving accountability for delivery quality and customer satisfaction.
Oversee delivery execution across networking and security engagements, ensuring scope adherence, technical quality, and proactive risk management.
Partner with Sales, Presales, PMO, and Practice Leadership to improve project handoffs, staffing alignment, and delivery readiness.
Myriad360 is a technology services company specializing in enterprise networking, cybersecurity, and infrastructure solutions. Consistently listed among Inc & Crain's 'Best Places to Work', they foster an inclusive culture with accessible leadership and a focus on employee development.
Provide strategic direction and support to professional services teams, fostering collaboration and continuous improvement.
Build relationships with clients, internal teams, and vendors to ensure successful implementations and integrations.
Manage budgets, resources, and process optimization to drive operational excellence and customer satisfaction.
Mitratech provides technology solutions for Corporate Legal, Compliance, Governance, and HR teams. The company fosters a culture of ownership, transparency, and continuous improvement, with employees balancing individual excellence with teamwork.
Drive timely project execution and closure for invoicing and revenue recognition per the revenue forecast.
Manage end-to-end delivery of customer projects, including scope, time, cost, quality, and risk management.
Act as a single point of contact and trusted advisor for assigned customers, building effective stakeholder relationships.
NICE Ltd. provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an equal opportunity employer fostering an innovative and inclusive culture.
Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.
Drive strategic growth and market penetration for ServiceNow solutions in Canada.
Lead and mentor a team of professionals to achieve regional revenue targets.
Cultivate strong customer relationships and ensure high-quality solution delivery.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Lead delivery end-to-end on Certa implementations, owning the project lifecycle from kick-off to handover.
Manage risk, scope, and governance, enforcing change control and running structured project governance.
Build strong client relationships and contribute to best practices across EMEA Professional Services.
Certa is the AI-first third-party operating system for enterprises to manage vendor risk, compliance, and ESG. They have processed over 10 million entities for 100,000+ users across 120+ countries and are backed by leading investors.
Drive process improvements by building playbooks, QA checklists, and delivery standards that let Managed Services scale.
QA implementations across the Solutions Engineering team and step in directly when an account needs a stronger technical or customer-facing voice.
Lead project management, customer communication, triage escalations, and own individual projects end to end.
Browse AI provides an AI-driven platform for web data extraction and monitoring. It has empowered over 900,000 users globally and is a remote-first company with a collaborative culture and flexible schedule.
Ensure delivery readiness, manage project risks, and own project financials including revenue, margin, and forecasting.
Serve as primary escalation point for complex roadblocks, design early mitigation strategies, and provide data-driven updates to stakeholders.
Select and onboard Project Managers, partner with embedded teams to ensure quality execution, and drive delivery health reviews.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
Lead and scale the Managed Services Customer Success organization, developing strategies for customer retention, adoption, and value realization.
Build and manage a high-performing team of Solution Outcome Managers, establishing KPIs and scalable lifecycle programs.
Partner cross-functionally with sales, service delivery, and executive leadership to drive customer outcomes and growth.
Advizex, a Myriad360 company, delivers IT solutions across infrastructure, cloud, cybersecurity, and AI for healthcare, education, government, manufacturing, and retail. With over 50 years of experience and a growing portfolio, they maintain a customer-first culture and trusted expertise.
Lead the Remote Support and Systems Engineering teams, fostering a culture of accountability and continuous improvement.
Drive service quality by managing SLA performance, backlog health, and client satisfaction.
Mature ITIL-based Incident, Problem, Change, Request, and Major Incident Management processes.
We partner with growing, highly regulated organizations to provide secure, dependable IT environments. We are building a team of professionals who care about quality, ownership, and continuous improvement.
Define and govern project implementation methodology, quality standards, and continuous improvement for delivered projects.
Oversee account projects from managerial perspective and personally manage projects as an individual contributor.
Serve as an escalation point for customers and drive long-term customer satisfaction.
NICE software products are used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an innovation powerhouse in AI, cloud, and digital, consistently recognized as a market leader.
Lead end-to-end execution of technical customer delivery projects including onboarding, migrations, and expansions.
Own and refine customer-facing operational processes, ensuring scalable and repeatable delivery models.
Act as central coordinator across Customer Success, Support, Operations, Sales, and Product for project alignment.
Librestream, a division of Harris, delivers advanced AR and AI-driven software for frontline workers in industries like manufacturing, energy, and aerospace. Harris is a leading provider of mission critical software to the public sector in North America, offering a casual work environment and comprehensive benefits.
Lead end-to-end delivery of complex multi-phase engagements, managing scope, budget, timeline, and quality across distributed teams.
Serve as primary delivery contact for clients, building trusted relationships and identifying opportunities to expand value.
Coach junior delivery managers, foster a culture of transparency and continuous improvement, and contribute to delivery practices and tools.
Robots & Pencils is an applied AI engineering firm that designs and ships AI co-workers for enterprise operations. Founded in 2009 with delivery centers in Canada, the US, Eastern Europe, and Latin America, they are a smaller, faster, and more senior team averaging 15+ years of experience.
Lead and manage successful delivery of engagements driving customer adoption of Google Cloud services.
Engage with diverse stakeholder groups, including executives, to gather requirements and scope engagements.
Utilize relationship management, leadership skills, and technical background to proactively mitigate risks and resolve issues.
Zencore is a fast-growing company founded by former Google Cloud leaders, architects, and engineers. They embed within customer teams to provide strategic guidance and execute cloud modernization projects in a collaborative style.
Manage a group of assigned work requests and business process consulting projects.
Deliver webinars and workshops on ITIL, Project Portfolio Management, and Conversational AI.
Act as a solutions architect and assist clients with best practices for TeamDynamix adoption.
TeamDynamix provides technology solutions for IT service management, project portfolio management, and AI & automation. The company is remote-first with a flat structure and values diversity and inclusion.
Lead, coach, and develop a team of Software Implementation Consultants through performance management, mentoring, and operational leadership.
Own consulting delivery performance by overseeing customer engagements, managing risks, and supporting escalations to ensure successful outcomes.
Drive process improvement and AI-enabled opportunities to improve efficiency, scalability, and customer experience.
PointClickCare is a healthcare technology company providing software solutions for payer, provider, and convener organizations. They focus on delivering customer implementations and advisory services, scaling a high-performing consulting organization with a culture of accountability, innovation, and customer success.
Lead successful delivery of MiraCloud implementation programs ensuring client satisfaction, operational excellence, and profitability.
Establish, scale, and improve project management practices, delivery governance, and implementation standards.
Manage, coach, and develop Project Managers while fostering a culture of accountability and continuous improvement.
Miratech is a global IT services and consulting company supporting digital transformation for large enterprises. With nearly 1000 professionals and a 25% annual growth rate, it fosters a culture of Relentless Performance and high success rates.
Own operational workflows across service delivery pods, ensuring structured follow-through and surfacing risks.
Drive QBR readiness, monitor client health indicators, and coordinate support projects with clear communication.
Own billing workflows, quote management, and process improvement to build scalable structures.
Atlas Technica manages IT, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company has grown through a focus on service, valuing ownership, execution, growth, intelligence, and camaraderie in a global team.
Oversee end-to-end delivery of services and products across all client accounts, ensuring quality and timeliness.
Develop and maintain strategic client relationships, monitoring satisfaction and identifying growth opportunities.
Lead resource management and contribute to long-term delivery strategy, including learning and development programs.
Attivo Partners is a fast-growing finance and accounting consulting firm providing fractional CFO and accounting services to venture-backed startups. They maintain a remote-first, collaborative culture with a focus on mentorship and professional growth.
Leads a global team of Client Support Analysts or Engineers to deliver high-quality support experiences.
Oversees daily support operations, escalations, and performance metrics across Level 1 or Level 2 teams.
Champions client advocacy, knowledge management, and cross-functional collaboration to improve workflows.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company offers innovative products and has a singular focus on client success, with a diverse and inclusive culture.