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Delivery & Execution:

  • Lead end-to-end delivery of complex, multi-phase engagements ensuring alignment across scope, budget, timeline, and quality.
  • Facilitate sprint planning, backlog refinement, and delivery execution across cross-functional teams.
  • Manage phased releases, production readiness, and transition into operations and maintenance models.

Collaboration & Communication:

  • Serve as the primary delivery contact for clients, building trusted relationships through transparency and clear communication.
  • Lead stakeholder working sessions, roadmap alignment discussions, and delivery forums with confidence.
  • Translate delivery progress into business impact for client stakeholders so executives see ongoing value.

Leadership & Influence:

  • Lead distributed delivery teams across onshore and offshore locations, fostering accountability and collaboration.
  • Coach junior delivery managers with concrete feedback and stretch opportunities.
  • Assess team strengths and gaps, and partner with Client Partners to flag staffing needs and high-potential talent.

Robots & Pencils

Robots & Pencils is an applied AI engineering firm that designs and ships AI co-workers for enterprise operations. Founded in 2009 with delivery centers in Canada, the US, Eastern Europe, and Latin America, they are a smaller, faster, and more senior team averaging 15+ years of experience.

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