Act as a primary point of contact for clients, building strong relationships and managing inquiries.
Coordinate project delivery from initiation to completion, ensuring deadlines and deliverables are met.
Develop operational processes and identify improvements to streamline workflows.
Assist World is a staffing agency recruiting on behalf of a growing business. The company is fully remote and offers a supportive culture with bonuses and raffles.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Own end-to-end delivery of managed services engagements, ensuring service commitments, SLAs, and quality targets are consistently met.
Run the operating cadence across cross-functional service teams, managing releases, enhancements, and change requests while protecting stability.
Serve as the primary delivery contact for clients, building trusted relationships through transparency and clear communication.
Robots & Pencils is an applied AI engineering firm that designs and ships AI co-workers integrated into enterprise operations. Founded in 2009 with delivery centers in Canada, the US, Eastern Europe, and Latin America, the company's teams average 15+ years of experience and emphasize speed, detail, and shipping.
Lead day-to-day support engineering operations, including team meetings, metrics tracking, and OKR progress.
Own queue health, manage escalations, and coordinate with Tier2, Engineering, and Product stakeholders.
Design schedules, conduct QA checks, and drive continuous improvement through CSAT feedback and playbooks.
n8n is an open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code. Since 2019, we've grown into a diverse team of over 260 across Europe and the US, backed by Sequoia and SAP, and we cultivate a community of over 650,000 active developers.
Coordinate and streamline team workflows and resources to support the VP of Population Health Impact.
Apply project management principles to manage special projects, scrum tracking, and process documentation.
Foster cross-functional collaboration with departments like business development and clinical teams.
Aledade is a public benefit corporation that empowers independent primary care practices by creating value-based contracts with health plans. Founded in 2014, it has become the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Supports end-to-end operational execution of audit engagements, managing setup, tracking, and workflow coordination.
Identifies operational bottlenecks and assists in maintaining SOPs and supporting quality control reviews.
Collects and maintains operational data for reporting, tracking KPIs, and supporting cross-functional teams.
Insight Assurance is a global audit firm transforming cybersecurity and compliance through next-generation audit services across SOC 2, ISO 27001, PCI DSS, and more. With 170+ professionals serving nearly 2,000 clients globally, it is recognized on the Inc. 5000 and Fast 50 lists as a rapidly growing, tech-enabled firm.
Coordinate project activities, resources, schedules, and documentation to support successful project delivery.
Support client onboarding initiatives through documentation, knowledge management, and process coordination.
Serve as a key communication link between clients, stakeholders, and internal teams, tracking risks and ensuring project alignment.
DYOPATH is a technology solutions provider focused on delivering exceptional IT services and support. They foster a collaborative culture guided by their L.O.V.E. philosophy, with an award-winning environment that values teamwork, growth, and respect.
Provide administrative and operational support to multiple Renewal Managers, including reviewing documentation and coordinating cross-functional follow-up.
Own and maintain the Renewal Team's operational calendar, monitor deadlines, and escalate roadblocks.
Support special projects focused on improving operational efficiency and maintain standard operating procedures.
Angle Health is an AI-native, integrated healthcare company replacing legacy systems with modern infrastructure to make healthcare accessible and easy to navigate. They are a startup backed by world-class investors, with a team experienced in running large hospitals and health plans, and offer rapid career progression opportunities.
Support cross-functional teams to ensure efficient automated workflow processing and troubleshoot issues.
Monitor operational workflows, analyze metrics, and generate reports to improve performance.
Partner with stakeholders to understand business pain points and assess enhancement requests.
Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business that helps government leaders achieve their mission using human-centered design. They are a small but rapidly growing company with a fun, passionate, and creative team.
Coordinate project logistics, communications, and documentation across Business Systems initiatives.
Manage meeting scheduling, agendas, notes, and action item follow-ups for various teams.
Provide operational support including triaging inbox items, maintaining SOPs, and tracking KPIs.
MB2 Dental is a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, based in Carrollton, TX. The company offers a competitive compensation package including medical, dental, vision, life insurance, PTO, and 401(k) options.
Drive measurable improvements in efficiency, customer experience, and cost-to-serve across Global Services functions including Service Coordination, Remote Technical Support, On-Site Technical Support, and Parts & Materials.
Establish and enforce operating norms, manage KPI and SLA frameworks, and use Lean/CI tools to reduce waste and improve service delivery workflows.
Partner with service leaders, business units, and IT to align operating models and ensure service operations are supported by effective systems, data, and governance.
Daktronics designs, engineers, manufactures, and supports digital LED display technology and audio systems for professional, college, and high school sports venues, businesses, and public spaces. The company offers competitive compensation and meaningful benefits in a culture that values learning, growth, and teamwork.
Own project tracking and milestone management for active M&A integrations, including cross-functional coordination and executive status reporting.
Build and maintain executive-grade status updates, decision trackers, and project dashboards for portfolio visibility.
Coordinate with People, Finance, Legal, IT, and GTM teams to surface dependencies and drive resolution on open items.
Dragos is the market leader in ICS/OT cybersecurity, providing technology, threat intelligence, and services to protect industrial organizations. It operates with a remote-first culture across North America, Europe, the Middle East, and APAC, embodying values of authenticity, transparency, and trust.
Own the scheduling, tracking, and coordination of complex projects across internal teams and external partners, ensuring alignment and momentum.
Manage project management systems, monitor milestones, and proactively flag risks to keep deliverables on track.
Serve as a central coordination hub for cross-functional communication, vendor onboarding, and client-facing activities.
ILO Group is a proudly women-owned education strategy and policy firm that supports school districts and states in executing their highest-priority efforts. They are a dedicated team of strategic partners and specialists who work alongside educators and government partners, fostering enduring change for students and communities.
Drive evolution of Global Support into proactive, intelligence-driven, AI-enabled customer operations through operational intelligence, escalation governance, and workflow automation.
Lead cross-functional operational alignment across Support, Product, Engineering, and Customer Experience teams to modernize support operations.
Oversee support operational tooling, systems optimization, and readiness for major releases and strategic initiatives.
Everbridge is a global leader in critical communications, public safety, and enterprise safety solutions, enabling organizations to deliver life-saving communications at scale. The company fosters a culture of operational excellence, innovation, and proactive customer advocacy.
Support and coordinate cloud migration, modernization, and transformation initiatives across North America.
Develop and maintain schedules, milestones, and deliverables using tools like JIRA and MS Project.
Assist with project planning, execution, and delivery in partnership with clients and internal teams.
Google is a global technology leader focusing on cloud services, search, and digital solutions. With a large workforce and a culture of innovation, we foster collaboration and growth.
Drive services forecasting and capacity planning to align resource supply with customer demand.
Own process design and optimization to standardize delivery workflows and improve efficiency.
Develop performance reporting and dashboards to support data-driven decision-making across the services lifecycle.
BlueCat provides Intelligent NetOps, linking foundational network core services with predictive health and performance insights to improve change readiness for organizations. The company is a Great Place to Work-certified employer with accolades in technology, youth, women, and mental health inclusion categories.
Collect and analyze quantitative data on operational health for the Practice Success business unit.
Maintain project plans, tools, and documentation for mission-critical projects.
Map business processes and identify workflow improvement opportunities.
Aledade empowers independent primary care practices through value-based care. Founded in 2014, it is the largest network of independent primary care in the US with a remote-first, collaborative culture focused on public health.
Serve as the primary client contact, owning overall account health, SLA performance, and issue resolution.
Lead client implementations and ongoing delivery by managing project plans, timelines, resources, and risks.
Design and lead a staffing quality control program across recruiting, onboarding, placement, and client delivery.
This company provides staffing and service delivery solutions, focusing on healthcare IT. The size and culture are not specified, but the role emphasizes quality control and process improvement.
Own core operational cadences for CS organization, including pipeline and renewal reviews and customer health reporting.
Translate ambiguous business questions into clear problem statements and drive to resolution through process and systems changes.
Build cross-functional alignment with Sales, Finance, and Revenue Strategy teams to operationalize go-to-market changes.
GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity and accelerate digital transformation. With over 50 million users and more than 50% of the Fortune 100 as customers, the company fosters a high-performance, all-remote culture driven by values and continuous knowledge exchange.
Manage customer service operations end-to-end including escalation pathways, tooling, and metrics.
Partner with engineering to translate operational needs into software tickets and with marketing on campaign operations.
Build dashboards, track KPIs, and create systems and playbooks that let the organization scale.
Enveda is reinventing drug discovery by harnessing nature's intelligence to identify new medicines four times faster than industry standard. They are a Unicorn startup with a $150 million Series D, an award-winning culture recognized by Newsweek and Forbes, and a team driven by creativity, collaboration, and deep respect.