Client Services & Project Coordinator

Client Services & Relationship Management:

• Serve as the primary point of contact, ensuring a positive and professional experience.
• Build and maintain strong relationships through consistent communication.
• Manage inquiries, requests, and escalations in a timely manner.

Project Coordination & Delivery:

• Support projects from initiation to completion, meeting deadlines and deliverables.
• Coordinate internal teams, vendors, and stakeholders for smooth execution.
• Maintain documentation, timelines, and status reports.

Operations & Process Improvement:

• Develop and maintain operational processes and SOPs.
• Identify opportunities to improve efficiency and streamline administrative workflows.
• Track project performance metrics and prepare management reports.