Remote Customer service Jobs · Client Services

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$65,000–$85,000/yr

  • Manage a book of assigned clinics and health systems, developing strong relationships with key providers.
  • Drive provider engagement and retention through education, data insights, and identifying growth opportunities.
  • Collaborate cross-functionally with Sales, Ops, and Clinical teams while maintaining accurate records in CRM.

Strive Pharmacy is a personalized compounding pharmacy that creates custom medications tailored to individual patients. They are a growing company with a culture focused on human connection and individualized care.

US Unlimited PTO

  • Serve as the strategic advisor for a portfolio of enterprise pharmaceutical clients, driving satisfaction and growth.
  • Develop client strategies that maximize platform adoption and commercial outcomes using analytics.
  • Champion customer needs internally and influence the Ostro product roadmap while managing complex projects.

Veeva Systems is a mission-driven cloud pioneer helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue and are legally bound as a public benefit corporation to balance customer, employee, society, and investor interests.

  • Build and maintain strong client relationships, acting as the main point of contact for inquiries and escalations.
  • Facilitate onboarding and offboarding processes for properties, ensuring smooth transitions and training sessions.
  • Gather client feedback to identify improvements and generate reports on key performance indicators.

Asset Living is a third-party management firm that fosters thriving communities nationwide, managing multifamily, single-family, affordable housing, build-to-rent, active adult, and student housing properties. Founded in 1986, the company has decades of experience and is recognized as one of the nation's Best and Brightest Places to Work with a diverse team and a culture of winning.

$65,000–$85,000/yr

  • You will maintain and support client benefits websites, document processes, and provide advanced operational and technical support.
  • You will resolve client issues, triage tickets, and communicate proactively with clients.
  • You will mentor team members, drive process improvements, and support implementations.

bswift is a leading benefits administration company that simplifies the complex world of employee benefits. We serve thousands of companies and millions of people nationwide, offering a fun, flexible, and creative environment.

$80,237–$139,077/yr
Global 3w PTO

  • Oversee end-to-end client case management including tracking, prioritization, and documentation across multiple systems.
  • Support year-end tax form processing by validating, formatting, QA'ing, and delivering files for various tax forms.
  • Serve as primary client contact, leading status meetings and providing high-touch communication and client-facing summaries.

Experian is a global data and technology company operating across multiple markets including financial services, healthcare, automotive, agribusiness, and insurance. The company has a team of 25,200 people across 32 countries with a culture that invests in people and advanced technologies.

$130,000–$160,000/yr

  • Provide strategic leadership for a key global client account spanning Medical Affairs and Publications, serving as a trusted partner to senior stakeholders.
  • Oversee account financial performance, including budgeting, forecasting, profitability, and identify opportunities for organic growth.
  • Lead, mentor, and develop Client Services team members while driving operational excellence and contributing to business development.

Nucleus Global is a global leader in medical communications with locations across Europe, US, and APAC, serving a portfolio of 90-plus clients as part of the Inizio Medical group. The company fosters a friendly, informal culture with Friday socials, wellbeing weeks, and Town Hall events.

  • Consult with clients to understand travel preferences and coordinate luxury accommodations and cruise experiences.
  • Manage the reservation process with accuracy, ensuring seamless communication and itinerary updates.
  • Maintain detailed client records and provide proactive follow-up support throughout the travel journey.

We specialize in planning elevated and personalized travel experiences for discerning clients. Our team is collaborative and service-focused, with a flexible remote work environment and structured onboarding.