Serve as the primary post-sales point of contact for a variety of small business customers
Develop a deep understanding of each customer's business objectives and industry challenges.
Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.
Podium brings AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses, they capture and convert leads 24/7. They have been recognized as the Best AI Implementation by Inc. Magazine.
Serve as the primary point of contact for escalated employee benefit inquiries.
Access and work within the client’s internal systems, such as case management platforms, Slack, and email.
Support Annual Enrollment activities, including executive-level assistance where needed.
Bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human. From downtown Chicago, and remotely across the country, they serve thousands of companies and millions of people nationwide; they're reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
Conduct outbound calls to newly referred clients, serving as the first representative of the Jukebox Health brand they encounter.
Manage inbound client inquiries across phone, email, and text channels with professionalism and responsiveness.
Communicate with health plan and referral partners via messaging platforms, maintaining a consistently high standard of written professionalism.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.
Support Local Marketing Managers by assisting franchisees with LOCALACT questions.
Help franchisees understand LOCALACT dashboards, reports, and basic paid and organic performance metrics.
Reinforce campaign updates, recommendations, and action items provided by the Local Marketing Manager.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed. They identify the top-fitting candidates and share this shortlist with the hiring company, with the final decision and next steps managed by the internal team.
Assist in project setup, timeline maintenance, and progress tracking using Asana.
Attend client meetings, prepare status updates, and organize client documents.
Collaborate with internal teams to gather information and support campaign launches.
Impiricus is an AI-powered HCP Engagement Engine, ethically connecting HCPs to pharma resources and reducing go-to-market costs. Deloitte named Impiricus the #1 fastest growing company in North America in 2025; they are guided by a council of 2000+ trusted HCP advisors.