Manager, Client Services
Benefits
3w PTO
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Company Overview:
- Digible is a privately owned digital marketing company focused on the multifamily industry.
- Founded in 2017, we offer digital services and the Fiona predictive analytics platform.
- Our culture is collaborative, transparent, and authentic, promoting diversity and inclusion.
The Role:
- As Manager, Client Services, you will lead a team of 6-8 client service professionals.
- You will drive process innovation and ensure best-in-class client experience.
- You will own retention, expansion, and department growth initiatives.
Key Responsibilities:
- Lead and develop your team through mentorship and accountability.
- Manage KPIs and ensure client response times and retention rates.
- Partner cross-departmentally and champion product adoption.
Benefits:
- Enjoy a 4-day work week and WFA (Work From Anywhere) flexibility.
- Competitive salary with discretionary bonus and 401(k) with 5% match.
- Comprehensive health benefits, wellness reimbursements, and paid parental leave.
Digible
Digible is a privately owned digital marketing company providing cutting-edge solutions and predictive analytics for the multifamily industry. Recognized as a Top Workplace in Colorado, it fosters a collaborative, transparent, and authentic culture with a focus on diversity and inclusion.