Remote Customer service Jobs · Project Coordination

• Own the requirements for each onboarding, tracking every open item to completion.
• Coordinate across internal teams to ensure deliverables are on time and escalate risks proactively.
• Manage multiple concurrent onboardings and support customer communication, growing into direct ownership.

Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. Backed by Insight Partners and Andreessen Horowitz, we have a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams.

• Coordinate consulting project logistics, maintain project plans, timelines, and deliverables.
• Support client-facing administrative processes including reporting, invoicing, and documentation.
• Conduct research, analyze data, and contribute to client deliverables such as presentations and reports.

Our partner is a consulting organization that supports mission-driven organizations through high-quality consulting engagements and operational coordination. The company operates in a distributed, collaborative environment focused on strengthening nonprofit organizations and advancing community well-being.

• Own the complete post-sales customer journey, including onboarding, relationship management, and ongoing support.
• Guide customers through complex workflows and coordinate between customers, design teams, and production partners.
• Manage a portfolio of accounts, identify growth opportunities, and proactively resolve issues.

The company is a partner organization that helps customers navigate custom product development journeys. They operate in a fully remote, global environment with a collaborative culture focused on customer success and innovation.