Develop and execute personalized, data-driven engagement strategies to drive product adoption and reduce churn across a high-volume customer portfolio.
Leverage customer success tools like Gainsight to build success plays, email templates, and digital resources that streamline customer interactions.
Collaborate with cross-functional teams to refine the digital customer success journey and deliver measurable value to customers.
Jobgether is a platform that uses AI-powered matching to connect candidates with remote job opportunities. The company emphasizes a collaborative, inclusive culture with a global team across North America, the UK, and India.
Support client growth and retention by partnering with Client Success Managers and providing operational support.
Prepare client reporting, presentations, and customized marketing materials to demonstrate program value.
Coordinate cross-functional projects and facilitate issue resolution to ensure smooth execution of client initiatives.
The company helps employers and health plans deliver personalized wellness and weight management solutions. It is a growing, mission-driven organization with a collaborative, distributed team culture.
Lead and scale enterprise customer success operations for global retail brands.
Drive retention, renewals, and expansion across a portfolio of major enterprise clients.
Champion the use of AI and automation to improve efficiency and customer outcomes.
The company is a fast-growing SaaS provider serving enterprise retail clients. It operates with a remote-first culture and a globally distributed team.
Manage complex enterprise portfolios, safeguard premier revenue engines, and proactively identify monetization opportunities.
Lead technical onboarding and quality assurance for domestic and international retailers, compressing lead times to 1-2 days for Latin American markets.
Act as a voice-of-the-customer strategist, partnering with Sales, Product, and Engineering to optimize workflows and scale business value.
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. In 2024, Flipp merged with Shopfully, becoming a global leader reaching 400 million households and serving over 1,000 retailers across 27 markets, with a culture guided by five principles like Progress Over Perfection.
Coordinate client implementation projects from planning through delivery, ensuring milestones and timelines stay on track.
Serve as a key point of contact between internal teams and clients, organizing meetings, tracking action items, and updating stakeholders.
Support documentation, data conversion, integration activities, and change requests to ensure quality and contractual compliance.
This partner company provides technology solutions for the insurance sector. It is a growing organization with a supportive, collaborative culture focused on professional development and flexibility.
Manage strategic relationships with mid-sized public sector clients as primary point of contact for owned programs.
Lead pre-sales discovery, solution design, and project kickoffs to recommend tailored digital services.
Drive organic revenue growth through upselling within existing accounts and identifying cross-selling opportunities.
This partner company specializes in digital transformation and customer experience solutions for public sector organizations. It operates a remote-first culture focused on collaboration, innovation, and meaningful public service impact.
Manage client communications with North American automotive dealerships.
Coordinate product updates, client notifications, and gather feedback.
Track client responses and coordinate cross-functional delivery.
CodeRoad is a technology execution partner trusted by companies across North America since 2002, engineering, modernizing, and scaling technology. They foster a high-trust, collaborative environment with experienced professionals and continuous learning.
Mentor project managers and improve project management standards across the organization.
This company delivers ERP and SaaS implementations for the food and beverage industry. It is a growing, technology-driven organization that values collaboration, accountability, and customer success.
Serve as a point of contact for client inquiries and support requests.
Assist with coordinating services, scheduling, and follow-ups.
Maintain accurate records and ensure timely responses to client requests.
Aisles & Abroad is a service-focused company that supports client communications and coordination services. The company fosters a supportive and collaborative remote team environment with structured onboarding and growth opportunities.
Provide empathetic customer support via phone for family caregivers.
Handle orders, product inquiries, returns, and website navigation.
Maintain high customer satisfaction and meet performance metrics.
The company is a partner that supports family caregivers through thoughtful customer service. The team is remote and values collaboration, continuous learning, and meaningful service.
Provide coordination and operational support for global grantmaking and partner relationships.
Organize logistics for international events, retreats, and gatherings, both virtual and in-person.
Manage day-to-day team operations, including scheduling, procurement, and process improvement.
This organization works to advance gender equality and strengthen feminist movements worldwide through grantmaking and program support. It operates as a collaborative, values-driven, and remote-first team that encourages continuous learning and professional growth.
Respond to client inquiries and provide timely, professional support
Coordinate scheduling, reservations, and service requests while maintaining accurate records
Track open requests and collaborate with internal teams to ensure a smooth client experience
Aisles & Abroad is a travel and hospitality company focused on delivering personalized client experiences through careful coordination and service. They foster a supportive, collaborative remote culture with opportunities for growth based on performance.
Lead and transform customer-facing operations across North America, overseeing Onboarding, Customer Support, and Payments Operations.
Develop scalable operational strategies using data, automation, and AI to drive efficiency and customer satisfaction.
Manage and mentor team leads, collaborate cross-functionally, and champion continuous improvement in a fully remote environment.
This partner company is a growing international SaaS organization focused on delivering exceptional customer experiences. It fosters a remote-first, collaborative culture that values employee well-being, diversity, and continuous improvement.
Assess client needs and provide tailored solutions.
Manage administrative tasks including notes, appointments, and CRM updates.
Work remotely with a focus on performance-based growth.
Global Elite Empire Consultants provides virtual client relations and consulting services, focusing on assessing client needs and maintaining long-term relationships. The company offers a remote work environment with performance-based advancement and full training.
Manage client communications, inquiries, and follow-ups with professionalism.
Coordinate scheduling, updates, and maintain accurate records of interactions.
Collaborate with team members to ensure a smooth and positive client experience.
Aisles & Abroad is a travel services company focused on reservations and client relations. They emphasize a supportive, collaborative remote culture with structured onboarding and growth opportunities.
Drive customer satisfaction and operational excellence across North America's Foods category.
Combine customer service leadership, supply chain coordination, and digital transformation.
Collaborate with cross-functional teams to strengthen customer partnerships and improve order management.
This is a partner company operating in the consumer packaged goods (CPG) industry, focused on North America's foods category. They offer a fast-paced, agile, and internationally connected environment with a focus on customer satisfaction and operational excellence.
Deliver customer service and support in both English and French, ensuring clear and professional communication.
Respond to customer inquiries, identify needs, and resolve issues efficiently while maintaining high satisfaction.
Collaborate with team members to support smooth contact centre operations and consistent service delivery.
The company provides customer support services in a remote contact centre environment. They offer a collaborative, values-driven working culture with opportunities for professional growth.
Conduct virtual meetings with clients who have expressed interest in learning about benefit options.
Understand each client's needs and provide personalized guidance through the enrollment process.
Build lasting relationships by delivering exceptional customer service and support.
Global Elite Empire Consultants is an independent third-party recruiting firm that connects clients with benefit options. The company offers a remote, flexible work environment with a focus on performance-based advancement and a supportive team culture.
Manage and grow a portfolio of SMB clients, driving retention, satisfaction, and revenue growth.
Use consultative selling to uncover client challenges and expand relationships through cross-selling and upselling.
Collaborate with cross-functional teams and maintain accurate forecasts in Salesforce to deliver exceptional client experiences.
A fast-growing global technology company that helps businesses scale through specialized talent, innovative digital solutions, and flexible workforce services. It has a collaborative, performance-oriented culture with a globally distributed team.
Respond to client requests by email, phone, and video.
Track renewals, service changes, and open items for each account.
Coordinate with internal teams and keep account records organized in CRM.
Elevate Reach manages B2B client relationships and ensures account promises are kept through coordination and follow-through. The team is fully remote, and the company emphasizes hands-on training, growth into account management, and a flexible schedule.