Customer Service Assistant Manager

Partner Company

Remote regions

Canada

Salary range

$84,900–$127,300/yr

Benefits

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Role Overview:

  • Lead customer service and supply chain coordination for a global CPG company.
  • Support North America's Foods category with a focus on growth and operational excellence.
  • Work remotely from Canada in a fast-paced, internationally connected team.

Key Responsibilities:

  • Manage supply chain input for sales planning, customer collaboration, and performance KPIs.
  • Coordinate with global logistics, regional teams, and outsourced partners for smooth operations.
  • Drive digital transformation projects and cost-saving initiatives.

Requirements:

  • Bachelor's degree and at least 5 years of supply chain experience, with 3+ years in CPG customer service.
  • Strong analytical, communication, and problem-solving skills.
  • Experience with retail replenishment systems like SAP, JDA, or Retail Link.

Benefits:

  • Annual pay range of $84,900–$127,300 plus performance-related bonus.
  • Health, dental, vision, retirement savings, life insurance, and disability benefits.
  • Paid vacation, holidays, sick leave, and parental leave.

Partner Company

This is a partner company operating in the consumer packaged goods (CPG) industry, focused on North America's foods category. They offer a fast-paced, agile, and internationally connected environment with a focus on customer satisfaction and operational excellence.

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