Customer Service Representative
Benefits
Unlimited PTO
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Job Overview:
- Fortune Brands Innovations seeks a Customer Service Representative to provide high-quality B2B customer care remotely.
- Regular hours are Monday-Friday, 8am-5pm, in a fast-paced environment.
Key Responsibilities:
- Validate high volumes of sales orders and manage modifications.
- Respond to customer inquiries on order status, inventory, pricing, and accounts.
- Collaborate with cross-functional teams to resolve issues.
Qualifications:
- Minimum 2 years of customer service experience.
- Proficiency in Excel, Word, and PowerPoint.
- Strong communication and problem-solving skills.
Compensation & Benefits:
- Salary range $35,000-$42,000 USD.
- Comprehensive benefits including health plans, 401(k), and flexible time off.
Fortune Brands Innovations
Fortune Brands Innovations is a home, security and digital products company with iconic brands including Moen, Master Lock, and Therma-Tru. It emphasizes a customer-first culture, strong brands, and disciplined execution, fostering a collaborative environment.